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Legal Advisor Court Team - Recoveries

United Kingdom, Liverpool · Job Posted May 11, 2026
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Job Responsibility

  • Manage a caseload of RTA recovery cases
  • Responsible for a high volume caseload of recovery files, making use of the firm’s Case Management Systems and using the agreed internal procedures and practices
  • Ensure that the case management system is used and updated at all times
  • Use all communication mediums to ensure that cases are progressed as quickly as practicable
  • Progress your caseload in a manner to ensure that source and lay clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
  • Identify early those cases where proceedings would be tactically beneficial to litigate and to pass to the recoveries Litigation team as soon as possible
  • Take a practical but commercial approach to settlements and advising clients as to risks
  • Help the team achieve and exceed various targets set in relation to, for example, monies recovered and lifecycles without compromising the firm’s integrity
  • Liaise appropriately and timely with sources, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed
  • Perform to a high level in a target orientated environment
  • Undertake any other tasks as deemed relevant and reasonable by the business

Requirements

  • Previous experience of dealing with customers or other stakeholders in a customer service environment
  • Excellent negotiator with strong communication skills
  • Good knowledge of MS Office, competent working with a case management system
  • Good attention to detail and organisational skills
  • Focus on delivering quality service to clients and the firm

What we offer

  • Minimum 25 days’ holiday plus bank holidays
  • Hybrid working model
  • 2 x Volunteering days to support charitable initiatives
  • Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
  • Medicash cash plan – claim back dental / physio / optical appointments
  • My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
  • Discounts and cash back on travel and shopping through Medicash extras
  • Life Assurance Scheme (4 x salary)
  • Pension scheme
  • Active network of Wellbeing Champions – providing mental health support
  • Training and development opportunities
  • Funded social events to connect with your colleagues
  • Dress for your day policy

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