Legal Administrative Assistant

• Partner with the lead case manager and administrative leadership to track case progress and help carry out established action plans for client-related legal matters
• Monitor outstanding requests and follow up to help obtain needed updates, documents, and task completion in a timely manner
• Provide clients with clear case status updates and respond professionally to routine questions through phone and written communication
• Prepare, format, and review letters, basic legal documents, and other correspondence for accuracy, grammar, and completeness
• Maintain complete case files by copying, organizing, and uploading required records into the case management system while keeping daily activities current
• Report progress, priorities, and emerging concerns to supervisors, and raise scheduling risks early so solutions can be developed before deadlines are affected
• Support a high-volume caseload by working across approximately 100 to 250 active matters with strong attention to detail and consistent follow-through
• Use case management software and VA submission processes to update tasks, process documentation, and assist with file movement and status tracking
• Prepare for recurring team discussions by gathering relevant case updates and sharing information needed for daily meetings with department leaders
• Contribute to overall team operations by assisting with additional administrative duties and providing coverage for colleagues when needed

• Prior experience in administrative support, office coordination, legal support, or case-related clerical work
• Ability to manage large volumes of detail accurately while balancing multiple priorities and deadlines
• Strong written and verbal communication skills, including the ability to draft clear correspondence and proofread thoroughly
• Proficiency with data entry, document management, and general office or case management software
• Comfortable handling inbound calls, client communication, and receptionist-style responsibilities in a workplace setting
• Working knowledge of legal terminology and legal document handling is preferred
• Demonstrated discretion and commitment to maintaining confidentiality with sensitive client and organizational information
• Ability to work independently, escalate issues appropriately, and collaborate effectively with supervisors and team members

Working knowledge of legal terminology and legal document handling is preferred

• Medical
• Vision
• Dental
• Life and disability insurance
• 401(k) plan
• Free online training