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To work within the Defence Team, providing administrative support to fee earners who deal with all aspects of litigated and non-litigated personal injury claims.
Job Responsibility:
Composing letters to clients/customers
Maintain pro-active communication with clients and external agencies relating to claims
Observing and maintaining firm confidentiality in relation to all correspondence and communications
Effective prioritisation of tasks whilst managing a full workload
Answer and make telephone calls
Handle confidential information in line with the firm’s data security protocols
Proactively manage diaries and diarise actions
Generating standard system driven letters
To provide general help and assistance with all aspects of litigated and non – litigated personal injury claims and/or technical nature
To assist with matters such as (but not exclusively), preparing Trial bundles, preparing witness statements, obtaining and reviewing evidence (medical or otherwise) obtaining and collating medical records, instructing Counsel, preparing court proceedings
Requirements:
Working knowledge of MS Word and Excel
Strong organisational, administrative and time management skills
Strong communication skills both verbal and written
Customer focussed
Ability to work to deadlines in a fast-paced environment
Good attention to detail
An ability to work using own initiative within boundaries, as well as in a team, to achieve maximum results
What we offer:
25 days’ holiday plus bank holidays
Holiday buy and sell
2 x Volunteering days to support charitable initiatives
Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan – claim back dental / physio / optical appointments
My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Active network of Wellbeing Champions – providing mental health support
Training and development opportunities
Funded social events to connect with your colleagues