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360 Resourcing Solutions Logo 360 Resourcing Solutions · Legal

Legal Admin Assistant

United Kingdom, Liverpool 23600.00 GBP / Year · Job Posted March 01, 2026
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Job Description

To work within the Claimant team assisting and providing clerical support to fee earners who deal with all aspects of litigated and non-litigated personal injury claims as well as providing assistance to the Legal Customer Service Team.

Job Responsibility

  • Provide general administrative and clerical support within the Legal Customer Service Team
  • Proactively manage diaries and diarise actions
  • Maintain pro-active communication with clients and external agencies relating to claims
  • Observe and maintain firm confidentiality in relation to all correspondence and communications
  • Take responsibility for personal development and growth
  • Prioritise tasks whilst managing a full workload
  • Liaise and build relationships as appropriate with clients and their support staff
  • Prepare correspondence and documents from digital dictation
  • Manage the case management system
  • Prepare document bundles
  • Set up new clients on the finance system
  • Assist with the booking of travel arrangements
  • Liaise with Counsel and other legal representatives
  • Proactively assist with ad-hoc business development and communications activities e.g. client contact reports, delegate packs etc
  • Assist with incoming billing, cash collection and accounts queries
  • Minute internal meetings

Requirements

  • Previous experience in an administration or call centre role
  • A focused client service approach is essential, interacting with clients in a professional manner at all times
  • Excellent literacy and numeracy skills
  • Excellent communication skills both verbal and written
  • Excellent organisation and time management skills
  • Excellent attention to detail
  • Ability to cope under pressure
  • Ability to work to deadlines
  • Ability to work using own initiative within boundaries, as well as in a team, to achieve maximum results

What we offer

  • 25 days' holiday per annum
  • Hybrid working model (in relevant role)
  • 2 x Volunteering days to support charitable initiatives
  • Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
  • Medicash cash plan – claim back dental / physio / optical appointments
  • My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
  • Discounts and cash back on travel and shopping through Medicash extras
  • Life Assurance Scheme (4 x salary)
  • Pension scheme
  • Funded driving theory test (in relevant role)
  • Active network of Wellbeing Champions – providing mental health support
  • Training and development opportunities
  • Funded social events to connect with your colleagues
  • Dress for your day policy
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