Legal Admin Apprentice Job at 360 Resourcing Solutions (Glasgow)

Job Description

As an Admin Apprentice, you will provide administrative support to our claims handlers to ensure that they are able to give the best possible service while also studying towards a qualification in Digital Application Support (SCQF Level 6). Full training and supervision will be provided to facilitate and support the successful candidate. We encourage promotion and progression within the business, offering a genuine career path for the right candidate.

Job Responsibility

Providing general administrative support
Proactively manage diaries and diarise actions
Generating standard system driven letters
Composing letters to clients/customers
Making and receiving telephone calls from client and third parties
Maintain pro-active communication with clients and external agencies relating to claims
Observing and maintaining firm confidentiality in relation to all correspondence and communications
Book client and internal meetings
Manage the case management system
Open close and transfer files
Set up new clients on the system
File, archive, photocopy, scan documents as and when required
Ensure that client contact information is kept up to date
Liaise with Counsel and other legal representatives
Proactively assist with ad-hoc business development and communications activities e.g. client contact reports, delegate packs etc.
Handle confidential information in line with the firm’s data security protocols
Minute internal meetings
Importing post
Copying
Indexing and pagination of documents of bundles
Requesting disbursements

Requirements

Five GCSEs at grade C (or 4) or above, including English and Mathematics (or equivalent)
High level of accuracy and attention to detail
Enthusiastic and positive attitude with a general willingness to learn
Strong written and verbal skills
Good literacy and numeracy skills
Basic knowledge of MS Word and Excel
Strong organisational and administrative skills
Customer focussed and understanding the importance of excellent client care
Ability to work to deadlines
An ability to work using own initiative within boundaries, as well as in a team, to achieve maximum results

What we offer

Minimum 25 days’ holiday plus bank holidays
Holiday buy and sell scheme
2 x Volunteering days to support charitable initiatives
Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan – claim back dental / physio / optical appointments
My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Active network of Wellbeing Champions – providing mental health support
Training and development opportunities
Funded social events to connect with your colleagues
Dress for your day policy

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Legal Admin Apprentice

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