Leaving Violence Program Manager Job at North Australian Aboriginal Family Legal Service (Darwin)

Job Description

The LVP Manager is responsible for the operational management, financial oversight, and governance support of the Leaving Violence Program across Darwin and Katherine. The role ensures the program is delivered in a consistent, accountable, and high-quality manner, aligned with Commonwealth funding requirements, organisational priorities, and service delivery standards. The position reports directly to the Chief Executive Officer (CEO) and provides leadership and oversight to the LVP Coordinator.

Job Responsibility

Provide oversight of program delivery through the LVP Coordinator, ensuring alignment with funding obligations, service standards, and organisational priorities
Ensure program delivery aligns with Commonwealth funding agreements, organisational priorities, and service standards
Provide governance oversight of operational systems, workflows, and intake processes delivered through the LVP Coordinator
Monitor program performance and escalate systemic issues to the CEO as required
Contribute to continuous improvement initiatives across program operations and service delivery systems
Provide oversight of program budgets, forecasting, and expenditure tracking
Monitor brokerage expenditure to ensure compliance with funding guidelines and organisational delegations
Support financial reconciliation processes, acquittals, and reporting requirements in collaboration with Finance
Identify financial risks, trends, and variances and escalate appropriately
Ensure procurement and approval processes comply with organisational governance requirements
Ensure timely and accurate Commonwealth reporting obligations are met (including DEX and related systems)
Maintain oversight of data integrity, accuracy, and consistency across program systems
Support preparation for audits, program reviews, and funding body compliance assessments
Ensure adherence to program guidelines, organisational policies, and contractual requirements
Provide structured reporting and updates to the CEO and Executive leadership as required
Provide oversight and support to the LVP Coordinator in implementation of intake systems and operational workflows
Ensure consistent application of trauma-informed and culturally safe practice frameworks
Monitor operational performance, service risks, and system issues
Ensure alignment between operational delivery and program governance requirements
Support resolution of escalated operational matters
Provide leadership and supervision to the LVP Coordinator
Support workforce coordination, role clarity, and operational consistency across the program
Contribute to staff capability development through structured performance support and feedback
Support wellbeing, supervision frameworks, and performance processes in collaboration with HR
Ensure leadership structures support safe, accountable, and effective service delivery
Maintain oversight of quality assurance processes, audits, and practice reviews
Identify service delivery risks, system gaps, and operational issues
Ensure risk management frameworks are applied consistently across the program
Support implementation of corrective actions arising from audits, reviews, or evaluations
Contribute to continuous improvement of service delivery systems and frameworks
Maintain effective relationships with internal stakeholders and program partners
Participate in interagency forums and sector collaboration activities
Engage with Aboriginal community-controlled organisations and government stakeholders to support coordinated service responses
Contribute to sector discussions relating to domestic and family violence system improvement and service integration

Requirements

Tertiary qualifications in finance, accounting, business, public administration, social policy, human services, or a related discipline
Demonstrated experience in program management or senior operational coordination roles within Commonwealth-funded or government service environments
Strong experience in budget monitoring, financial oversight, and expenditure tracking, including grant or brokerage-based funding models
Demonstrated understanding of compliance frameworks, governance requirements, and contractual reporting obligations
Experience supporting Commonwealth reporting systems (e.g. DEX or equivalent) and ensuring data integrity and reporting accuracy
Demonstrated capability in risk identification, issue escalation, and operational governance in complex service environments
Highly developed written and verbal communication skills, including preparation of structured reports for executive audiences
Experience working within domestic, family, and sexual violence service systems, with understanding of trauma-informed and culturally safe practice
Ability to operate effectively within a senior leadership structure and support program governance requirements
Current Northern Territory Driver Licence and ability to obtain required clearances (Ochre Card and National Criminal History Check)

Nice to have

Experience working within an Aboriginal Community Controlled Organisation (ACCO)
Experience supporting Commonwealth audits, program evaluations, or external reviews
Understanding of remote service delivery contexts in the Northern Territory
Experience contributing to quality improvement, program design, or service development initiatives
Knowledge of family law, child protection, or justice system interfaces

What we offer

Up to $15,899 per annum of the salary Tax-free as a fringe benefit (conditions apply)
Time off in Lieu of Overtime
Wellbeing leave (conditions apply)
Travel Allowance
Annual individual training allowance
Paid parental leave applicable to Primary or Secondary Carer (6 weeks’ paid after 12 months service)
Study Leave
Defence Leave
6 weeks annual leave per annum plus 17.5% leave loading

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Leaving Violence Program Manager

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