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Leaves Specialist

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Susquehanna International Group

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Location:
United States , Bala Cynwyd (Philadelphia Area), Pennsylvania

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

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Job Description:

The Benefits + Leaves Specialist will be responsible for supporting our employees and managing and administering our leave and accommodation requests including FMLA, Parental Leave, STD/LTD, Worker’s Compensation and related programs. Additionally, this role will play a key part in designing and maintaining the overall Wellness strategy for Susquehanna.

Job Responsibility:

  • Collaborate with employees, their managers, HR and legal regarding any absences, leave status and return to work plans
  • Intake, process and track all leave and accommodation requests, partnering with related teams such as legal and HR as needed
  • Maintain confidentiality and deliver clear, empathetic communication throughout the leave process
  • Develop and distribute communications throughout the leave and accommodation request process, abiding by required deadlines
  • Manage vendor relationships, liaising between vendors, employees and other internal teams to investigate issues, follow up on active claims and any issues related to them, and coordinate resolution
  • Partner with our payroll team to validate compensation owed to employees related to leave type and time employed by the firm
  • Maintain up to date knowledge of current and pending legislation at the local, state and federal level that could impact employee leaves and other related benefits at all Susquehanna locations within the United States
  • conduct research and provide guidance to the firm to ensure compliance with related legislation
  • Report on and analyze data related to leave and accommodation requests
  • leverage data to make forward thinking recommendations for the management, administration and design of these programs
  • Support the development of employee-facing communications and wellness initiatives

Requirements:

  • Bachelor’s degree in Human Resources, Business Administration, Social Work, or a related field (strongly preferred)
  • Three to five (3-5) years of experience in a role managing and administering leave, time off and accommodation programs including experience making eligibility determinations
  • Previous experience managing employee accommodation requests from initial request to final determination is strongly preferred
  • Excellent interpersonal and communication skills with a high level of empathy and professionalism
  • Demonstrated knowledge of federal and state guidelines related to FMLA, FLSA, COBRA, ADA, HIPAA, Parental Leave, STD/LTD, Time Off, Worker’s Compensation and related legislation
  • Strong analytical skills to facilitate data collection and reporting utilizing data from HRIS and Leave Managements systems, along with vendor data, to provide program status and forward-thinking guidance to firm management
  • Microsoft Office proficiency

Additional Information:

Job Posted:
February 01, 2026

Work Type:
On-site work
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