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Leave Specialist

United States, Cleveland · Job Posted May 05, 2026
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Job Description

We are looking for a remote Leave Specialist to support leave and absence administration for a growing team in Cleveland, Ohio. This short-term Contract position focuses on responding to employee and manager inquiries, coordinating claim follow-up, and helping maintain smooth day-to-day leave operations in a multi-state environment. The ideal candidate brings hands-on experience with leave programs, workers’ compensation processes, and HR systems, along with strong communication and organization skills.

Job Responsibility

  • Respond to questions from employees and people leaders regarding leave options, status updates, and next steps with clear and timely communication
  • Review and prioritize incoming leave-related requests through the ticketing system, ensuring issues are routed and resolved efficiently
  • Support the administration of leave cases by tracking documentation, monitoring deadlines, and following up on open claims
  • Work closely with third-party administrators and internal stakeholders to coordinate updates and maintain accurate leave records
  • Assist with workers’ compensation and other absence-related matters by gathering information and helping move cases forward appropriately
  • Maintain accurate data in Workday and related tools while preparing reports, summaries, and correspondence as needed
  • Provide day-to-day support for leave processes affecting both exempt and non-exempt employees across multiple states
  • Help identify outstanding leave issues and take action to ensure employees and managers receive consistent follow-up and guidance

Requirements

  • At least 2 years of experience in leave administration, absence management, workers’ compensation, or a closely related HR support function
  • Working knowledge of leave programs and claims coordination in a multi-state employment environment
  • Experience supporting both exempt and non-exempt employee populations
  • Proficiency with Workday and Microsoft Office tools, including Outlook, Excel, and PowerPoint
  • Strong attention to detail with the ability to manage multiple cases, deadlines, and follow-up activities
  • Effective written and verbal communication skills for interacting with employees, managers, and external partners
  • Problem-solving ability and sound judgment when handling routine leave and benefits-related matters

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan

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