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We are looking for a remote Leave Specialist to support leave and absence administration for a growing team in Cleveland, Ohio. This short-term Contract position focuses on responding to employee and manager inquiries, coordinating claim follow-up, and helping maintain smooth day-to-day leave operations in a multi-state environment. The ideal candidate brings hands-on experience with leave programs, workers’ compensation processes, and HR systems, along with strong communication and organization skills.
Job Responsibility:
Respond to questions from employees and people leaders regarding leave options, status updates, and next steps with clear and timely communication
Review and prioritize incoming leave-related requests through the ticketing system, ensuring issues are routed and resolved efficiently
Support the administration of leave cases by tracking documentation, monitoring deadlines, and following up on open claims
Work closely with third-party administrators and internal stakeholders to coordinate updates and maintain accurate leave records
Assist with workers’ compensation and other absence-related matters by gathering information and helping move cases forward appropriately
Maintain accurate data in Workday and related tools while preparing reports, summaries, and correspondence as needed
Provide day-to-day support for leave processes affecting both exempt and non-exempt employees across multiple states
Help identify outstanding leave issues and take action to ensure employees and managers receive consistent follow-up and guidance
Requirements:
At least 2 years of experience in leave administration, absence management, workers’ compensation, or a closely related HR support function
Working knowledge of leave programs and claims coordination in a multi-state employment environment
Experience supporting both exempt and non-exempt employee populations
Proficiency with Workday and Microsoft Office tools, including Outlook, Excel, and PowerPoint
Strong attention to detail with the ability to manage multiple cases, deadlines, and follow-up activities
Effective written and verbal communication skills for interacting with employees, managers, and external partners
Problem-solving ability and sound judgment when handling routine leave and benefits-related matters
What we offer:
Medical, vision, dental, and life and disability insurance