This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The LOA Partner role is the point of contact where HR Partners can refer managers and employees who have an escalated leave situation in which they need assistance to resolve the outstanding issue. Will also be available to support employees when planning for leave of absence to help ensure a smooth experience starting a leave to returning to work.
Job Responsibility:
Handles complex requests due to employee eligibility and maintaining compliance with all federal, state and local disability regulations
Acts as an advising resource to HR and other organizational partners for escalations on leave of absence plans
Provides expert and objective advice, coaching, and counsel to leaders and employees on leave and disability related programs, policy and procedures
Provides oversight and audit of the accuracy of eligibility and entitlement for leave of absence, paid plans and T-Mobile processes
Communicates with vendors, employees, managers and HR regarding leave of absence and paid plan decisions
Evaluates and applies federal and state legislation to T-Mobile practices
Advises and educates managers and HR regarding disability rights and employer responsibilities
Ensure accurate LOA case determination and leave usage calculations
Provides effective service, consultation and resolution of employee relation inquiries
Regularly confers with T-Mobile's legal department and HR partners
Interacts with various internal and external partners including disability vendors, healthcare providers, payroll, compensation/commissions, legal, workplace relations, workers’ compensation, loss prevention
Advise management of trends and issues, as well as recommended course of action
Requirements:
Bachelor's Degree plus 2 years of related work experience OR combination of education and experience deemed equivalent
2-4 years Experience within HR
3+ years of experience in administering, assessing, and coordinating mandated leaves, return to work and disability related to employment
Knowledge and ability to interpret federal, state, and local leave regulations
Experience in reporting, understanding of leave and/or disability analytical data
Experience working in a Disability Management Database, Conversant with HRIS/Timekeeping systems such as Workday, SAP, Kronos
Customer Service skills to handle the sensitive and delicate personal situations that involve leave and disability
Communication both verbal and in writing in an articulate, thorough responsive manner
Attention To Detail and passion for high-quality work product