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The Leave of Absence Consultant reviews, assesses and communicates determinations on requests for leave of absence under state and federal regulations and company policies for T-Mobile US employees. (Including, but not limited to FMLA, Military, and Company leave of absence). The role facilitates the interactive process on requests for leave of absence as a reasonable accommodation under federal and/or state disability regulations, including but not limited to the Americans with Disabilities Act (ADA) and the ADA Amendments Act of 2008 (ADAAA).
Job Responsibility
Manages complex requests for accommodation due to employee medical condition
maintaining compliance with all federal, state and local disability regulations
Maintains a working knowledge of job types/essential functions of all areas of the business
Initiates and facilitates as appropriate the interactive process with employees, HR and supervisors
Provides detailed written summaries of interactions with employees, supervisors, and/or other personnel as appropriate
Acts as internal advising resource to HR and other organizational partners for accommodation questions
Remains current on disability related regulations and standards through participation in appropriate professional organizations and ongoing education
Focuses on employee advocacy while providing objective and strategic support to the business
Provides expert and objective advice, coaching, and counsel to leaders and employees on leave and disability related programs, policy and procedures
Oversight and audit of the accuracy of eligibility and entitlement for leave of absence and T-Mobile processes and procedures are completed within accepted timeframes completed by our vendor
Communicates with our vendor, employees, managers and HR regarding leave of absence decisions
Provides accurate information related to difficult situations with a professional and ethical demeanor
Evaluates and applies federal and state legislation to T-Mobile practices and expertise to build trusted relationship with HR or field partners
Advises and educates managers, employees and HR regarding disability rights and employer responsibilities related to requests for leave of absence as a reasonable accommodation under the ADAAA regulations
Ensure accurate LOA case determination and leave usage calculations and confirms accurate LOA status in HR, Timekeeping and Payroll databases
Provides effective service, consultation and resolution of employee relation inquiries related to all leave of absence types and short or long-term disability
Regularly confer with T-Mobile's legal department and HR partners to ensure consistent application of leave of absences policies and processes and seeks legal guidance when appropriate to maintain compliance with applicable laws and regulations
Provide timely research and response to medium to high-level complex inquiries from T-Mobile Legal or other investigative team inquiries
Interacts with various internal and external partners including disability vendors, healthcare providers, payroll, compensation/commissions, legal, workplace relations, workers’ compensation, loss prevention and others to ensure timely processing of leave of absence requests
Advise management of trends and issues, as well as recommended course of action
Requirements
Bachelor's Degree plus 2 years of related work experience OR combination of education and experience deemed equivalent
2-4 years Experience within HR
1+ year of experience facilitating the interactive accommodation process
3 or more years of experience in administering, assessing and coordinating mandated leaves, return to work and disability accommodation related to employment