This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This position reviews, assesses and communicates determinations on requests for leave of absence under state and federal regulations and company policies for T-Mobile US employees. (Including, but not limited to FMLA, Military, and Company leave of absence.). The role facilitates the interactive process on requests for leave of absence as a reasonable accommodation under federal and/or state disability regulations, including but not limited to the Americans with Disabilities Act (ADA) and the ADA Amendments Act of 2008 (ADAAA).
Job Responsibility:
Manages complex requests for accommodation due to employee medical condition
maintaining compliance with all federal, state and local disability regulations
Maintains a working knowledge of job types/essential functions of all areas of the business
Initiates and facilitates as appropriate the interactive process with employees, HR and supervisors
Provides detailed written summaries of interactions
Acts as internal advising resource to HR and other organizational partners for accommodation questions
Remains current on disability related regulations and standards
Focuses on employee advocacy while providing objective and strategic support to the business
Provides expert and objective advice, coaching, and counsel to leaders and employees on leave and disability related programs, policy and procedures
Oversight and audit of the accuracy of eligibility and entitlement for leave of absence and T-Mobile processes and procedures
Communicates with our vendor, employees, managers and HR regarding leave of absence decisions
Provides accurate information related to difficult situations with a professional and ethical demeanor
Evaluates and applies federal and state legislation to T-Mobile practices
Advises and educates managers, employees and HR regarding disability rights and employer responsibilities
Ensure accurate LOA case determination and leave usage calculations and confirms accurate LOA status in HR, Timekeeping and Payroll databases
Provides effective service, consultation and resolution of employee relation inquiries
Regularly confer with T-Mobile's legal department and HR partners
Provide timely research and response to medium to high-level complex inquiries
Interacts with various internal and external partners including disability vendors, healthcare providers, payroll, compensation/commissions, legal, workplace relations, workers’ compensation, loss prevention and others
Advise management of trends and issues, as well as recommended course of action
Requirements:
Bachelor’s degree in Human Resources or related field or equivalent experience
3-5+ years of experience within HR
1+ year of experience facilitating the interactive accommodation process
Customer service skills to handle the sensitive and delicate personal situations that involve leave and disability
Demonstrated decision making skills
Communicates both verbally and in writing in an articulate, thorough responsive manner
Solid attention to detail and passion for high-quality work product
3 or more years of experience in administering, assessing and coordinating mandated leaves, return to work and disability accommodation related to employment