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New Land Property Management, LLP is hiring a LEASING SPECIALIST. The Leasing Specialist will focus on attracting new residents, providing tours of the properties and assisting with resident retention by promoting positive resident relations and helping to organize community events. The Leasing Specialist serves as a professional member of the management team, assisting in customer service, long range strategic planning and ongoing problem solving.
Job Responsibility:
Focus on attracting new residents
Providing tours of the properties
Assisting with resident retention by promoting positive resident relations
Helping to organize community events
Assisting in customer service, long range strategic planning and ongoing problem solving
Assisting the Property Manager and Assistant Property Manager with operational and customer service issues as needed
Becoming very knowledgeable on apartment communities and marketing individual features, amenities and the neighborhoods
Professionally answering questions from current and prospective renters about availability, pricing, amenities, or other concerns
Offering outstanding customer service to current and prospective residents
Conducting tours of apartments to prospective renters
Processing completed rental applications and drafting leases in accordance to Fair Housing Laws
Preparing welcome packets for new renters
Ensuring all lease documents for prospective residents are processed, entered accurately into our property management software
Conducting move in and move out inspections
Entering work orders for items that need attention
Working with the Maintenance Department to address maintenance concerns and to ensure units are ready for re-rental
Advertising upcoming vacancies accordingly on all online marketing sites
Making sure the vacancy report is accurate and up to date on a daily basis
Assisting the Property Manager to establish monthly leasing/occupancy goals
Conducting Market Studies
Requirements:
Reliable, produces accurate work, and meets deadlines
Physically able to perform the necessary duties
Strong oral and written communication skills
able to communicate in a professional capacity
ability to communicate via telephone and electronic mail and text message
Strong organizational skills
Enjoys and takes pride in providing an unparalleled customer service experience--warm, friendly and helpful in person, over the phone and via email
Basic computer skills, Outlook, Word, Excel and experience with AppFolio or equivalent Property Management software encouraged
Ability to plan and prioritize
Ability to work independently and with diverse groups of people
Prior property management or leasing experience greatly preferred