Leasing Specialist Job at JLL (Chicago)

Leasing Specialist

JLL

Location:
United States , Chicago

Category:
Real Estate

Contract Type:
Not provided

Salary:

50000.00 USD / Year

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Job Description:

The Leasing Specialist (LS) will support a multifamily residential property in the West Loop, The Dylan. This position performs all activities relating to the successful leasing of apartments consistent with maximizing occupancy and rental rates and in compliance with all JLL policies, applicable laws, and ordinances including Fair Housing and Equal Employment laws. Ensures customer JLL service standards are deployed to each of our three (3) customers: our residents, our clients, and our fellow associates.

Job Responsibility:

Ensure leasing office, models, vacant units, and common areas meet JLL readiness standards on a daily basis and report deficiencies to property manager
Maintain detailed knowledge of surrounding local market, submarket and conditions, including contacting and shopping competitors and completing market surveys weekly
Assist marketing team to maximize lead generation and manage customer acquisition costs
Help develop marketing plans that incorporate advertising, internet, outreach marketing, referrals, and cost-effective marketing techniques
Post regularly on social media channels, coordinate resident events and conduct neighborhood outreach
Present the property, model, vacant unit, and amenities to customers in a professional and knowledgeable manner
Execute sales and closing techniques successfully, including prospect follow up
Manage the rental process from start to finish: Respond to phone and email inquiries
Convert the call to an onsite appointment
Input all guest cards and other leasing related information into property management software on a daily basis
Process all rental applications for approval
verify all pertinent information and submit to manager for approval
Notify prospect of results in writing
Prepare lease, required riders, and all addenda for new move in
Manage the move-in process from start to finish: Arrange for new resident to sign lease as well as provide move in information
Inspect apartment before move-in and report deficiencies to the service manager
Respond to resident inquiries and concerns promptly
Document and communicate work order requests to service associates
Conduct service follow up phone calls with residents to ensure resident satisfaction
Assist with other resident related functions including but not limited to: move out notices, transfers, work orders, and concern/complaint processing over the phone and in person
Assist Property Manager in meeting the established standards regarding the grounds, safety, cleanliness, and general appearance of the property
Provide superior customer service and communication to our residents and prospects in accordance with JLL’s established service standards to enhance customer satisfaction and increase retention, revenue, reputation and profitability
Comply with company policies and procedures, including standards of performance (SOP)
Instill, maintain and model JLL mission to be the best national management company

Requirements:

High school diploma or equivalent required, Bachelor’s degree preferred
At least one year of sales and/or customer relations’ experience
Proficient in property management software (Yardi, RealPage) or other similar property management software
Excellent customer service skills while maintaining the highest standards of professionalism
Strong grasp of modern technology and the ability to utilize same in day to day job activities
Computer literate, including Microsoft Office Suite and internet navigation skills
General office and sales skills
Excellent oral and written communication skills
strong attention to detail
Work independently and within a team to build relationships and interact effectively with business partners
A desire to work within a diverse, collaborative, and driven professional environment
Positive, professional attitude
Proactive and take initiative
Maintain confidentiality and utilize judgment
Regular attendance is essential
Must have real estate leasing license or obtain within 120 days of employment if required by state law
Candidates must be authorized to work in the United States without sponsorship

What we offer:

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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Job Link Share:

Leasing Specialist

JLL

Location:
United States , Chicago

Category:
Real Estate

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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