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EPC Real Estate Group Logo EPC Real Estate Group · Real Estate

Leasing Professional

United States, Kansas City, MO 18.00 USD / Hour · Job Posted April 16, 2026
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Job Description

The Leasing Professional is responsible for driving leasing success through proactive sales efforts, exceptional customer service, and accurate financial record keeping. This role plays a key part in showcasing the community to prospective residents by effectively demonstrating apartment homes, communicating value-driven features and benefits, and converting leads into leases. In addition to leasing and marketing efforts, the individual will assist with resident relations and perform essential administrative tasks, including processing rental payments, vendor invoices, and maintaining accurate property accounting records.

Job Responsibility

  • Greet, qualify, tour, and close prospects using guest cards and established procedures
  • Record all phone and in-person traffic
  • maintain accurate guest card files
  • Showcase community and apartment features
  • align benefits to prospect needs
  • Have prospects complete applications
  • secure deposits per policy and Fair Housing
  • Coordinate apartment readiness
  • complete new-resident orientations and paperwork
  • Follow up on non-closing prospects
  • refer to sister communities when appropriate
  • Monitor renewals
  • distribute renewal notices and complete follow-ups
  • Assist in monitoring advertising effectiveness and traffic sources
  • Distribute company/community notices, newsletters, and flyers
  • Use leasing/accounting software to record, store, and analyze information
  • Accept and post rental payments
  • record monies collected
  • prepare deposits
  • Code/verify invoices
  • route for approval
  • ensure timely payment
  • resolve discrepancies
  • Check figures, postings, and documents for accuracy and proper codes
  • Prepare statements/notices for former residents
  • support monthly close tasks
  • Maintain leasing logs and monthly commission reports (if applicable)
  • Provide general clerical support
  • serve as Manager on Duty when assigned
  • Receive resident requests
  • create service tickets
  • follow up weekly to confirm completion
  • Maintain open communication with the Community Manager and Maintenance Supervisor
  • Contribute to cleanliness and curb appeal on an ongoing basis
  • Assist in planning and hosting resident functions
  • uphold community policies
  • Promote resident referral programs (if permitted)
  • Assist with banners/flags/signage placement and updates
  • Conduct market surveys and shop competitive communities
  • Comply with safety rules
  • identify and report hazards

Requirements

  • High school diploma or equivalent
  • Sales experience: 1 year (Required)
  • English (Required)
  • Fair Housing knowledge (certification per EPC policy)
  • Professional presence, positive attitude, deadline reliability
  • flexible schedule

What we offer

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Employee discount
  • Professional development assistance
  • Referral program
  • Flexible schedule
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