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Leasing Customer Specialist

https://www.randstad.com Logo

Randstad

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Location:
Greece , Marousi, Attica

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Are you an experienced professional with a background in client relations, technical support, and operational coordination? We are looking for a dedicated Leasing Customer Specialist to join a global leader in the automotive industry. This is more than just a support role—it's an opportunity to manage the full vehicle service lifecycle and deliver premium customer excellence. Take the next step in your career and apply today!

Job Responsibility:

  • Acting as the primary point of contact for our clients and drivers, ensuring a premium service experience
  • Handling and scheduling technical inquiries (repairs, maintenance, replacements) via phone and email
  • Reviewing and approving maintenance requests according to company policy
  • Monitoring repair expenses and negotiating with vendors and warranty providers
  • Managing and resolving driver issues to ensure high service standards
  • Coordinating with internal departments and external workshops for operational efficiency

Requirements:

  • Proven experience in Customer Service, within the Leasing, Rent-a-Car, or Automotive sectors
  • Basic understanding of vehicle mechanics and maintenance requirements
  • Excellent verbal and written communication skills in both Greek and English
  • Ability to negotiate with suppliers and partners to ensure cost-efficiency
  • Proficiency in using CRM/ERP systems and Microsoft Office
  • Strong multitasking abilities, problem-solving mindset, and professional demeanor

Nice to have:

3-5 years of experience in the automotive industry

Additional Information:

Job Posted:
May 16, 2026

Expiration:
May 29, 2026

Work Type:
On-site work
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