Leasing Coordinator

• Provides timely and professional responses to resident and vendor issues and inquiries
• Routes incoming phone calls and mail and answers correspondence as needed
• Assists in move-in / move-out process
• Supports and participates in leasing activities, including but not limited to touring prospective residents, processing applications, and preparing leases while following all regulatory guidelines
• Prepares, maintains, and manages new and existing lease files
• Assists with the lease renewal process
• Monitors the CRM system and consistently follows-up on prospective leads and existing resident inquiries
• Provides excellent customer service to residents, prospects, vendors, visitors, and other customers
• Assists with coordinating resident events and sending out communication
• Receives resident service requests and administers building work order system

• At least one year of related experience
• Must have strong written and verbal communication skills and administrative acumen
• Must have or obtain current Illinois leasing agent license
• Regular weekend hours will be required

Previous apartment leasing experience preferred

• Health insurance
• Paid time off
• 401k with employer match