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We are looking for a customer-focused Leasing Consultant to support daily leasing activities for an apartment community in Metairie, Louisiana. This contract position will play an important role in creating a positive experience for prospective and current residents while helping maintain strong occupancy levels. The ideal candidate is organized, detail-oriented, and comfortable balancing leasing coordination, resident communication, and administrative follow-through.
Job Responsibility
Welcome prospective residents, respond to inquiries, and guide visitors through available apartment homes and community amenities
Coordinate and schedule tours, maintain timely follow-up with leads, and encourage successful lease conversions through consistent outreach
Review rental applications, enter applicant information into property systems, collect required fees and deposits, and monitor approval status
Prepare lease agreements and move-in documentation, obtain signatures, and ensure completed files are accurately submitted for internal review and recordkeeping
Introduce new residents to the community by explaining policies, expectations, and key property information before move-in
Assist current residents by answering questions related to rent, maintenance requests, community guidelines, and general property services
Keep online apartment availability current by updating listing details across designated marketing and property management platforms
Support leasing and marketing efforts by helping maintain office materials such as applications, brochures, and other resident-facing documents
Requirements
Previous experience in apartment leasing, property management, or a related customer-facing role
Proficiency with property management software, CRM tools, and accounting-related systems
Working knowledge of Microsoft Excel and general office applications
Strong communication and interpersonal skills with the ability to build rapport with prospects and residents
Excellent organizational skills and attention to detail when handling applications, leases, and payments
Ability to manage multiple priorities in a fast-paced leasing office environment
Detail-oriented demeanor and a service-oriented approach to resident and applicant interactions
What we offer
medical, vision, dental, and life and disability insurance