Leasing Consultant

• Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great “move-in experience”
• Showcase the value of the community features as they relate to the customer needs
• Use a customer focused attitude year round to ensure a smooth renewal process for existing residents
• Utilize and establish creative marketing and social media strategies to increase property traffic
• Support occupancy and retention goals by following up with potential and current residents
• Use problem solving skills and best judgment to handle unpredictable situations as they arise
• Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision
• Promote positive resident relations through courteous and timely response to resident needs and concerns
• Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
• Collaborate with team members to plan and organize resident events
• Will assist in other projects and activities as needed

• One year of experience in sales, hospitality and/or customer service
• Bachelor’s degree preferred
• Meet or exceed sales and customer service goals
• Work a varied schedule including weekends and holidays as required
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook
• Strong written and verbal communication skills
• Leasing and/or property management experience preferred
• Knowledge of OneSite and Yield Star preferred

Bilingual in Spanish is a plus