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Join Unite Group and be part of our friendly team. Your top priorities will be delivering an outstanding leasing journey whilst providing excellent customer service. As a Leasing Associate, you will have the opportunity to make a real impact at work, enriching lives with meaningful interactions. In this BTR environment, you'll be supporting a diverse community of residents, building long-term relationships and ensuring they feel at home from the moment they enquire through to move-in and beyond.
Job Responsibility
Manage all new enquiries, viewings and the lettings process, including renewals
Manage the resident contracting process, ensuring compliance with all standards, legislation and Unite processes, controls and policies
Manage applicant checks, including referencing, ensuring that applicants are correctly screened and commercial risk managed
Undertake inspections of both occupied and vacant properties, to ensure apartments are maintained at the required standard, reporting breaches or maintenance issues
Manage Rightmove listings: Regularly monitor how many and for how long properties are on line
Complete weekly competitor analysis on the local market
Prepare show homes for viewings
Support the ongoing function of the office and availability to residents by manning phones, lobby spaces and adopting different roles if required due to holiday cover
Organise and attend Events held for residents
Act as a positive ambassador for the Unite Group offer at all available opportunities
Assist team members with ad hoc tasks where required
Requirements
A caring, warm person with a positive attitude
An excellent communicator
Happy to chat to our students and answer their questions
Great time management and organisational skills
What we offer
An annual bonus so you can share in the company's success
5 weeks paid holiday per year, plus bank holidays
Pension scheme - based on how much you save, we'll contribute 1% more