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Leasing Agent

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Bonura Hospitality Group

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Location:

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Category:
Real Estate

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Contract Type:
Not provided

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Salary:

17.00 - 21.00 USD / Hour
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Job Description:

The Leasing Agent is responsible for leasing apartments to prospective residents, supporting the property’s marketing efforts, and delivering excellent customer service. This role ensures a seamless leasing experience from initial inquiry through move-in, while maintaining strong occupancy and resident satisfaction.

Job Responsibility:

  • Manage the full leasing cycle from application through move-in
  • Conduct apartment tours and present the community professionally
  • Maintain knowledge of lease terms, pricing, availability, and amenities
  • Utilize effective sales techniques
  • Stay informed on market conditions and competitors
  • Perform weekly outreach marketing
  • Shop competitive properties regularly
  • Create and manage guest cards in AppFolio
  • Contact prospects and schedule tours
  • Collect required guest information
  • Follow up daily (up to 5 attempts)
  • Mark inactive leads accordingly
  • Check voicemail and email at least three times daily
  • Handle resident requests and concerns professionally
  • Assist with lease renewals
  • Support retention programs
  • Coordinate resident events
  • Maintain resident files and documentation
  • Process reports and forms timely
  • Assist with rent collections
  • Report unusual property issues
  • Ensure units and amenities are show-ready
  • Maintain curb appeal
  • Submit maintenance work orders
  • Oversee pool safety and logs
  • Manage amenity reservations
  • Assist with marina rentals
  • Guide applicants through lease execution
  • Collect deposits and fees
  • Schedule move-ins
  • Confirm utilities and renters insurance
  • Prepare keys and access devices
  • Maintain AppFolio and access systems
  • Manage package concierge system
  • Set up Spectrum accounts
  • Track utilities and insurance compliance
  • Maintain professional appearance
  • Keep workspace organized
  • Pursue ongoing development
  • Stand and walk for extended periods
  • Move throughout property frequently
  • Lift up to 50 lbs
  • Work in fast-paced environments

Requirements:

  • High School Diploma required
  • 2+ years customer service or sales experience
  • Basic computer skills
  • Strong communication skills
  • Team-oriented
  • Weekend and holiday availability required

Additional Information:

Job Posted:
March 22, 2026

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