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Our client is seeking a Leasing Agent to join their team in NYC! The Leasing Representative is responsible for providing support services to the leasing department. We are looking for someone entry level / junior. The candidate does not necessarily have to have extensive real estate background but is eager to learn. The Leasing Representative reports directly to the Leasing Manager for their property or portfolio of properties and is responsive to the Director of Leasing, Executive Director of Leasing, and other department heads. This position is located on site.
Job Responsibility:
Greet and register prospects, determine needs and preferences, professionally present community and apartments
Assist lease applicants throughout application and approval process
Coordinate move-in dates with building management
Price apartments according to market
Handle, track and follow up on all email and phone inquiries
Process applications and prepare leases for signing
Tracking web page functions including photo and floor plan display, unit descriptions and property descriptions
Conduct outreach and follow-up with current residents with leases that expire in the next 90-120 days to assist in their decision on whether to renew their lease
Manage calendar of appointments
Ensure proper lease file organization and preparing daily and weekly reports
Ensure that the office and market-ready vacant apartments are in showing condition
Ensure that the office is properly stocked and supported with supplies, brochures, leases, equipment and forms as needed
Conduct market surveys, comprehensive analysis and community research and outreach
Enter all traffic, telephone calls and other daily activity into lead management system
Special reports and projects as assigned
Requirements:
Must work Saturdays!
Solution-oriented attitude
Minimum one year of multi-family leasing experience
Ability to multi-task and prioritize work loads
Strong attention to detail and well organized in a fast-paced environment
Updated understanding of rent stabilization rules and regulations
Proficient in Microsoft Word and Excel
Excellent customer service and follow-up
Trained in Fair Housing regulations
Articulate in written and verbal communication
Flexible schedule
weekends required
Solid and consistent work history with excellent references
Team oriented, self-motivated and positive
Nice to have:
Experience in hospitality and/or mixed-income buildings, a major plus