Lease Loyalty Advocate Job at BMW (Columbus)

Customer Service Advocate

BMW Financial Services NA, LLC was established in 1993, supporting the sales and...

Location

United States , Columbus

Salary:

20.00 USD / Hour

BMW

Expiration Date

Until further notice

Requirements

High school diploma or GED
6-12 months customer service or financial services industry experience

Job Responsibility

Provide a premium customer experience to consumers during the different stages of their financial services contract while being compliant, accurate and efficient in support of Average Handle Time and goals established
Address customer questions, concerns, and issues related to their inquiry after authenticating and verifying the identity of the customer
Interactions with customers could include making a payment, updating contact information, web site assistance, promoting EasyPay and eInvoicing, and addressing questions and concerns related to all facets of the contract lifecycle
Engage cross-functionally with departments such as Collections and Lease Loyalty to assist customers with various account maintenance tasks
Actively promote the use of products and services that will help reduce costs or generate revenue i.e. eInvoice, EasyPay, web site utilization and any other related self-service initiatives

What we offer

Hybrid work available after initial training period
Paid onsite training during first three weeks of employment

Parttime

Customer Service Advocate

It takes a team with exceptional interpersonal skills and a can-do attitude to d...

Location

United States , Columbus

Salary:

41600.00 USD / Year

BMW

Expiration Date

Until further notice

Requirements

High school diploma or GED
6-12 months customer service or financial services industry experience

Job Responsibility

Interact with BMW, MINI, Motorrad, and Rolls-Royce customers through inbound and outbound calls while providing a premium customer experience during all stages of their Financial Services contract
Provide a premium customer experience to consumers during the different stages of their financial services contract while being compliant, accurate and efficient in support of Average Handle Time and goals established
Address customer questions, concerns, and issues related to their inquiry after authenticating and verifying the identity of the customer
Interactions with customers could include making a payment, updating contact information, web site assistance, promoting EasyPay and eInvoicing, and addressing questions and concerns related to all facets of the contract lifecycle
To assist customers with various account maintenance tasks, you will engage cross-functionally with departments such as Collections and Lease Loyalty
Actively promote the use of products and services that will help reduce costs or generate revenue i.e. eInvoice, EasyPay, web site utilization and any other related self-service initiatives
Multitask and learn several computer programs, using multiple computer screens
Comply with all applicable State and Federal regulatory requirements, as well as BMW Policies and Procedures
Fully document the customer contact using the system tools available to maintain a complete customer contact history
Have a thorough understanding of how contracts work, including: Transaction history

What we offer

Medical, Dental, and Vision insurance
401(k) with Company match and Retirement Income Account
Employee vehicle program
Bonus eligibility
Paid Parental Leave
Generous PTO and Company paid holidays
Voluntary Benefits to fit your needs

Fulltime

Retail Assistant Manager

The Retail Associate Manager works in partnership with the Store Manager to lead...

Location

United States , Canton

Salary:

17.14 - 30.92 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
1 year customer service and/or sales experience, retail environment (Preferred)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Responsible for infusing every store’s Mobile Experts with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers
Ensure that every need the customer has when coming into the store is met and that employees’ build the customer’s confidence by making their experience comfortable, simple and by solving the whole problem
Complete observations of Mobile Experts’ interactions with customers, including feedback, to be used in development, training & coaching conversations
Effectively manage customer wait time. Keep current on products, services and promotions
Lead by example, staying up to date on the latest products, services, training and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Experts to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time
Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures
Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off and up to 12 paid holidays
paid parental and family leave
family building benefits

Fulltime

French Fire Detection & Information Controller

We're really proud to be recruiting for this exciting opportunity as a French sp...

Location

United Kingdom , Folkestone

Salary:

42543.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proficiency in English, with the ability to communicate in French to an intermediate level (B2 or above)
Strong attention to detail and the ability to work accurately within a safety‑critical environment
Ability to remain calm and focused when working under pressure
Willingness and ability to work a 24‑hour, 7‑day shift roster
A valid driving licence to facilitate commuting to the workplace in either the UK or France
Previous experience working in a railway environment and/or control centre environment is a distinct advantage

Job Responsibility

As the Fire Detection and Information Controller you'll be responsible for a dual, safety‑critical position within the Railway Control Centre (RCC). The role plays a vital part in ensuring the safe and efficient operation of the railway by monitoring fire detection systems, coordinating emergency and maintenance responses, and managing real‑time operational information
Working as part of a multi‑disciplinary control room team, you will follow established procedures, maintain accurate records, and communicate clearly with internal teams and external partners in both the UK and France

What we offer

25 days annual leave
26 hours of additional leave per annum
Summer leave - up to 2 days
Annual general bonus (6% maximum)
Non-Contributory Private Healthcare Scheme
Workplace pension scheme. Auto-enrolment. Minimum 4.0% employee contribution / 6.0% employer contribution. Employee contribution 8.0% or higher Matching employer contributions up to maximum10.0%
Income protection
Private medical insurance
Healthcare Cash Plan
Permanent Disability Insurance Scheme (if in Pension Scheme)

Fulltime

Business Administration Apprentice

This is an exciting opportunity to gain hands-on experience while working toward...

Location

United Kingdom , Halesowen

Salary:

16640.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

5 GCSEs including Maths & English at grade 4 or above
Good communication skills (written and verbal)
Basic numerical and IT skills (Microsoft Office desirable)
Strong attention to detail
Willingness to learn and develop new skills
Good organisational skills and ability to manage tasks
A positive and proactive attitude

Job Responsibility

Supporting the SHEQ team with day-to-day administrative tasks
Updating and maintaining records within internal systems
Assisting with monthly reporting and basic data analysis
Recording information relating to incidents, inspections, and training
Helping to prepare and format documents, presentations, and reports
Responding to internal enquiries via email and telephone
Booking and organising training sessions and maintaining training records
Taking meeting notes and tracking actions
Assisting with audits and compliance documentation
Supporting the delivery of communications such as team briefings and updates

What we offer

A fully funded Level 3 Business Administration qualification
On-the-job training with an experienced team
Valuable real-world business experience
Development of key transferable skills
Opportunities for future career progression within the business
Supportive and friendly working environment
Established and growing UK business
Opportunity to build a long-term career

Fulltime

Guest Service Agent - Madi Paidi Bangkok, Autograph Collection

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea...

Location

Thailand , Bangkok

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Giving guests a smooth check-in and check-out
Building and creating a memorable and unique experience
Taking initiative to deliver a wide range of services that guide guests through their entire stay
Processing operational needs
Addressing guest requests
Completing reports
Sharing the highlights of the local area
Making transactions feel like part of the experience

Fulltime

Retail Assistant Manager

The Retail Associate Manager works in partnership with the Store Manager to lead...

Location

United States , Macomb

Salary:

17.14 - 30.92 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
1 year customer service and/or sales experience, retail environment (Preferred)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Responsible for infusing every store’s Mobile Experts with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers
Ensure that every need the customer has when coming into the store is met and that employees’ build the customer’s confidence by making their experience comfortable, simple and by solving the whole problem
Complete observations of Mobile Experts’ interactions with customers, including feedback, to be used in development, training & coaching conversations
Effectively manage customer wait time
Keep current on products, services and promotions
Lead by example, staying up to date on the latest products, services, training and leadership best practices to remain an expert resource to the team
Interact directly with Mobile Experts to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time
Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards
Use visual displays and interactive devices effectively
Keep visual displays and devices current

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical insurance
Dental insurance
Vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays

Fulltime

Tax Senior Manager (Real Estate)

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 7 years of tax experience, with a significant focus in public accounting
Demonstrated expertise in serving real estate clients and managing complex tax engagements
Strong background in annual income tax provision and corporate tax return review
Hands-on experience with CCH ProSystem Fx and CCH Sales Tax
Knowledge of entity formation and the tax treatment of different business structures
Proven ability to lead teams, manage multiple priorities, and deliver high-quality client service
Excellent written and verbal communication skills with the ability to explain technical tax concepts clearly

Job Responsibility

Lead tax planning, compliance, and consulting engagements for real estate clients, ensuring work is completed accurately and on schedule
Oversee the preparation and review of corporate tax returns and related filings while maintaining compliance with applicable regulations
Manage annual income tax provision activities and provide guidance on reporting requirements and technical tax matters
Advise clients on entity formation considerations and the tax implications of various organizational structures
Utilize CCH ProSystem Fx and CCH Sales Tax tools to support tax preparation, reporting, and workflow management
Supervise, mentor, and develop tax professionals by reviewing deliverables, providing feedback, and supporting career growth
Build and maintain strong client relationships by serving as a trusted advisor on real estate tax issues and business objectives
Collaborate with internal teams and firm leadership to identify opportunities for expanded services and practice development

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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Lease Loyalty Advocate

Job Description

Job Responsibility

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