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Learning Technology and Experience Specialist

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Sentry

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Location:
United States , Stevens Point

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

Sentry is currently seeking a Learning Technology and Experience Specialist to join our team! The Learning Technology and Experience Specialist plays a key role in enabling the development, delivery, measurement, and reporting of engaging learning solutions, programs, and experiences.

Job Responsibility:

  • Administer SentryU’s LMS and knowledge management/performance support systems, establishing learner audiences, assignments, and program/learning paths in alignment with learning strategy
  • Configure automated communications, conduct system testing, and ensure ongoing data quality
  • Partner with business leadership, SentryU leadership and key stakeholders to ensure accurate and timely implementation, measurement and reporting of enterprise-wide learning programs, including the compliance learning program, designation program, and associate/leader technical and professional development programs
  • Coordinate SentryU department-wide processes, programs, and systems, including the work planning system, content management program, and supporting technologies
  • Develop, deliver, and maintain ongoing communications and performance support resources for the SentryU team related to department-wide systems, technology, and process improvements as well as ongoing technology and system updates
  • Oversee the process to collect, report, and analyze enterprise-wide learning metrics to support the learning measurement strategy and continuous improvement of learning solutions
  • Work with SentryU and business subject matter experts to maintain knowledge management and performance support resources, utilizing technical writing skills to create and update on-demand learning content, and deploy to the performance support platform
  • Oversee Continuing Education (CE) programs and related licensing. Review and approve course content
  • Outline and submit instructor qualifications for state audits, ensures compliance with state statutes and regulations, and maintains documentation for state audits
  • Serve as a main point of contact for State Departments of Insurance with respect to CE and licensing compliance related matters

Requirements:

  • Bachelors Degree or equivalent work experience
  • Minimum of 3 years related work experience
  • Experience with LMS administration, learning technology, and online content integrations with other applications such as Workday, Whatfix, Tableau, and SharePoint
  • Excellent computer literacy and technology skills
  • Excellent written and verbal communication skills
  • Knowledge of SCORM standards
  • Strong project, program, and process management skills
  • Organizational skills and attention to detail
  • Critical thinking skills demonstrated by the ability to investigate, analyze, and solve complex problems/issues and translate them into solutions
What we offer:
  • 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting
  • Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
  • Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
  • Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle
  • Well-being and Employee Assistance programs
  • Sentry Foundation gift matching program to encourage charitable giving
  • Meal Subsidy available for associates who report to an office
  • In-office workspace and materials for your home office
  • Laptop and equipment for your home office

Additional Information:

Job Posted:
April 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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