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The Learning Technologist II will assist in the administration of VGO’s global, training platform. This role will support senior technology positions with user administration, content, and system enhancements to include configuration, customization, testing and troubleshooting. This role will serve as a liaison between end users and the training platform to ensure the organization/client/customer needs are met.
Job Responsibility:
Supports in the administration of the training platform (course uploads, enrollments, user accounts, course descriptions, notifications, troubleshooting, testing, support mailbox, etc.)
Assists in generating metrics (and trends) as determined by the business (data, frequency, format, etc.) and communicate as appropriate
Partners with Sr. Learning Technologist on system enhancements, configuration and customization of the training platform to meet organization/client/customer needs
Provides technical support and training to users as needed in addition to creating support materials
Partners with Sr. Learning Technologist to work with internal teams and vendors to automate various processes and tasks within the learning environment
Helps to identify new LMS functionality needed by users and/or the organization
promote new content and functionality (enhancements or fixes) to the user community
Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion
Requirements:
Bachelor’s degree in applicable fields of study, such as Educational Technology, Instructional Design, Training/Education, Technical Writing (or a related field)
Minimum 3 years of experience in LMS/LXP Administration required
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