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Learning Support Lead

cityandguilds.com Logo

City & Guilds Training

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Location:
United Kingdom , Workington

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Category:
Education

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Contract Type:
Not provided

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Salary:

42000.00 GBP / Year
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Job offer has expired

Job Description:

The Learning Support Lead is responsible for identifying, coordinating, and delivering effective learning support for learners with diverse needs. Through cognitive assessments—such as those provided by Cognassist and one to one discussions - the postholder will develop tailored support strategies that improve learner retention, achievement, and independence. This role champions inclusivity, neurodiversity, and equality while ensuring that all learners are supported throughout their learning journey.

Job Responsibility:

  • Lead and coordinate organisation-wide learning support provision
  • Act as lead advisor on all aspects of learning support at Gen2
  • Oversee implementation and maintenance of support systems and processes
  • Manage initial assessment using the Cognassist platform to ensure accurate identification of learner support needs
  • Ensure dissemination of cognitive assessment results and follow-up by creating Learning Support Plans
  • Develop and deploy learning support resources and manage resource centres
  • Ensure compliance with funding requirements for Additional Learning Support
  • Conduct and interpret cognitive assessments from the Cognassist platform
  • Create and communicate meaningful Individual Learning Support Plans (ILPs)
  • Evaluate in-class support and ensure real-time responsiveness
  • Monitor and report on support provision for quality assurance and self-assessment
  • Train and equip educators with inclusive teaching strategies
  • Facilitate staff development in learning support
  • Advise curriculum teams on support options and conduct audits
  • Deliver mentoring sessions focused on mental health and academic barriers
  • Support learners during transitional phases to promote independence
  • Manage learner caseloads via 1:1 and group support formats
  • Undertake learner voice activities to strengthen engagement
  • Liaise with Mental Health First Aiders and counselling services
  • Provide interventions for learners facing disengagement or disaffection
  • Address personal challenges such as anxiety, concentration, and time management
  • Work with internal teams: academic, exams, student services
  • Collaborate with external partners and support agencies
  • Coordinate learner transitions in partnership with schools and other organisations
  • Promote a culture of EDI across all aspects of educational delivery
  • Ensure all learners receive fair access to learning support and exam arrangements
  • Act with integrity in promoting inclusive education practices

Requirements:

  • Teaching qualification minimum at Level 4 or above (e.g., QTS, QTLS, PGCE, HLTA, DTLLS)
  • Hold OR willing to work towards Level 7 Assessing for Access Arrangements (JCQ requirement)
  • Strong understanding of SEND, especially in post-16 education
  • In-depth awareness of the education sector and common learner challenges
  • Knowledge of learning support strategies and their impact on academic engagement
  • Understanding of personal difficulties and mental health issues affecting young people
  • Experience conducting assessments and writing reports for exam access arrangements
  • Proven success supporting learners with diverse needs and disabilities
  • Track record of delivering targeted, impactful learning support
  • Experience mentoring, coaching, or counselling learners individually and in groups
  • Skilled in signposting learners to appropriate support services
  • Excellent communication: presentations, one-to-ones, report writing, and workshop delivery
  • Effective planning and time-management skills
  • Ability to maintain professional boundaries in challenging circumstances
  • Collaborative mindset with ability to influence cross-functional teams and external partners
  • Inspiring interpersonal style with a talent for motivating others
  • Integrity-driven approach promoting equality, diversity, and inclusion
  • Driving licence and access to a car
What we offer:
  • 25 days holidays and Christmas Closure
  • Enhanced pension
  • Access to a Group wide Employee Assistance Programme (EAP)
  • Travel expenses covered between contract location and other sites
  • Opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones
  • Employees health and wellbeing tools

Additional Information:

Job Posted:
January 24, 2026

Expiration:
January 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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