Learning Supervisor, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Shanghai

Category:
Human Resources

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

At Marriott International and Ritz-Carlton, the role of the Learning Supervisor involves developing and executing training programs, conducting employee development sessions, ensuring adherence to company standards, and fostering relationships with employees and guests. It offers opportunities for personal and career growth as part of an esteemed global brand in luxury hospitality.

Job Responsibility:

Conduct stand-up training to groups of employees
Assist with orientation of new employees
Assist in training hiring managers and interviewers on all interview and selection policies and procedures
Schedule and coordinate applicant interviews with appropriate hiring manager and/or interviewer
Conduct applicant interviews for hourly and management positions
Ensure company grooming standards are communicated effectively to all new employees
Conduct new hire orientation training including completing all new hire paperwork
Assist with design and development of training programs
Develop training aids and multi-media tools to present training material
Order and manage inventory of training materials and supplies
Prepare for training classes (e.g., materials, setup classes, breakdown classes)
Speak with others using clear and professional language
Prepare and review written documents accurately and completely
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Ensure adherence to quality expectations and standards
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Stand, sit, or walk for an extended period of time or for an entire shift
Perform other reasonable job duties as requested by Supervisors.

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience.

What we offer:

Being part of Marriott International
Equal opportunity employer
Rich blend of culture, talent, and experiences
Empowerment to be creative, thoughtful, and compassionate.

Additional Information:

Job Posted:
July 31, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Learning Supervisor