Learning Project Management and Productivity Lead Vice President, Citi

Citi

Location:
United States, Tampa

Category:
Human Resources

Contract Type:
Employment contract

Salary:

103920.00 - 155880.00 USD / Year

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Job Description:

The Learning Project Management and Productivity Lead is a senior position under Learning Implementation Services (LIS) and plays a critical role in strategy and execution for the Citi Learning organization. The role will collaborate with the Citi Learning leadership team, Learning Advisors, Learning Execution and Relationship Management team (LERM), Instructional Designers, Operations, Content Testing, Business Execution teams and others to help ensure the success of strategic initiatives across the Learning organization.

Job Responsibility:

Lead and manage complex, multi-faceted projects and programs across their full lifecycle
Define project scope, goals, and deliverables
Develop and manage critical program documentation including governance charts, RASCIs, communication plans, and metrics
Coordinate resources and activities across teams
Proactively identify, assess, escalate, and manage project risks issues, and controls processes
Translate complex data and analysis into clear presentations for senior stakeholders
Proactively seek and identify opportunities for process improvement
Develop and strengthen relationships with executives and stakeholders across the Learning Community
Act as a Subject Matter Expert to senior stakeholders and team members

Requirements:

6-10 years of experience in Learning and Development, Project Management, Operations, Organizational Development or related field
Strong influencing skills and ability to lead others located globally without direct reporting lines
Strong understanding of Learning processes and strategy
Excellent communication skills with demonstrated ability to escalate issues and propose potential solutions
Experience incorporating Artificial intelligence within process improvements and innovation
Excellent analytical, critical thinking and problem resolution skills
Ability to manage multiple projects and demanding stakeholders at one time
Capable of performing effectively in complex situations with high degree of ambiguity and limited guidance
High level of proficiency with the MS Office Suite is essential, including Excel functions, data visualization, Visio and deep SharePoint knowledge
PMP certification strongly preferred
Fluent in English
Bachelor's/University degree

Nice to have:

Change management experience
Six Sigma certification
Second language proficiency
Master's degree

What we offer:

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays
Discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
September 24, 2025

Expiration:
September 30, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Learning Project Management and Productivity Lead Vice President