Learning Programme Manager Jobs

Brandwatch

Location:
India

Category:
Education

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This role will be responsible for designing, developing and maintaining training for adult learning in the LMS including all instructional video scripts, quizzes and certificates.

Job Responsibility:

Design, develop, and maintain engaging, on-demand learning experiences for Brandwatch Academy using the LMS (Skilljar)
Manage LMS operations including course setup, path structuring, user testing, and reporting on user feedback
Collaborate with subject matter experts, stakeholders, and cross-functional teams (Customer Success, Product, Marketing, Community) to identify learning needs and translate them into impactful educational content
Apply adult learning principles and instructional design best practices to create course outlines, conceptual and instructional video scripts, quizzes, certificates, and other educational resources
Continuously assess and improve course content based on learner feedback, LMS analytics, and evolving customer use cases
Maintain up-to-date knowledge of the Brandwatch product suite and integrate real-world use cases into course design
Lead and contribute to Academy projects and initiatives, including internal communications and customer education strategies
Advocate for customer-centric learning experiences and ensure alignment with business goals and customer success metrics
Write and edit content for on-demand, use case– and industry–centric LMS courses
Proofread content for LMS courses to ensure clarity and accuracy
Research facts and information independently, document findings, and identify subject matter experts as needed
Build and maintain strong internal relationships, proactively network with subject matter experts, and demonstrate diplomacy and tact under pressure
Manage the course development process and curricular materials (ex. - activities, quizzes, certificates) to create learning experiences aligned with business objectives

Requirements:

Bachelor’s degree, or a related field preferred
Typically, 3+ years of experience
Demonstrated experience managing LMS platforms and creating scalable learning content
Experience working in a SaaS or technology-driven environment is a plus
Familiarity with customer education, community engagement, or support functions is advantageous

Nice to have:

Experience working in a SaaS or technology-driven environment is a plus
Familiarity with customer education, community engagement, or support functions is advantageous

Additional Information:

Job Posted:
December 06, 2025

Work Type:

Remote work

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Learning Programme Manager