Learning & Multimedia Designer Job at Merivale

Learning Multimedia Designer

Intercom’s Customer Education team is building the learning experiences that wil...

Location

United States , Chicago

Salary:

103500.00 - 123625.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

5+ years of experience in production of external learning content ideally in a fast-paced tech environment
A portfolio demonstrating strong video production, motion graphics, and instructional design principles
Deep expertise with the Adobe Creative Suite (specifically Premiere Pro and After Effects)
Working knowledge of production studio operations, including audio and video recording equipment, lighting techniques, and basic set design and aesthetics
Proven ability to translate complex, technical product concepts into clear, digestible, and visually engaging designs and animations
Experience developing and maintaining a consistent visual brand style across all video assets
Strong understanding of learning best practices and how multimedia elements influence learner retention and engagement
Strong understanding of the latest AI production technologies such as HeyGen and Nano Banana

Job Responsibility

Produce engaging educational content that drives business outcomes and helps our customers achieve a high return on their investment with Intercom
Collaborate with Learning Experience Designers end-to-end to produce the most impactful videos possible
Design effective visuals to increase learner retention of abstract and technical concepts
Create beautiful and tasteful animations that maintain learner attention
Improve the production process and video quality through AI tooling, rich feedback culture, and engagement data analysis

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family

Fulltime

Senior Learning Experience Designer

As a Senior Learning Experience Designer, you will be a part of the Service Exce...

Location

United States , Denver

Salary:

82000.00 - 102000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

3+ years of instructional design experience with a focus on global training initiatives
Expertise in instructional technologies and Learning Management Systems
Experience with complex content and multiple delivery modalities: classroom, online, blended, self-paced
Strong skills in multimedia design (video, micro-learning, job aids, responsive design, gamification, simulations) hands-on or through managing vendors
Ability to lead cross-functional stakeholders and own programs end-to-end from needs analysis to impact measurement
Thrives in a fast-paced, changing environment
self-motivated and able to work independently
Willingness to travel as needed

Job Responsibility

Lead the design and delivery of global training programs, partnering with SMEs, product managers, and stakeholders to ensure effective implementation and continuous feedback loops
Develop and implement onboarding and training frameworks that work across diverse regions and cultures, balancing classroom, digital, blended, and self-paced approaches
Collaborate with global stakeholders to ensure effective design and programmatic implementation of learning solutions that address workforce needs across different cultures and regions
Conduct a comprehensive global needs analysis and translate insights into instructional strategies that scale across regions and BPO sites
Create, manage, and continuously iterate on global learning content for SaaS product support and BPO teams, ensuring effective and standardized ramp timelines across all locations
Build processes for rapid iteration and continuous improvement in a fast-paced environment, setting standards for program quality and measurement

What we offer

A fast-paced and collaborative environment
Learning and development allowance
Competitive cash and equity compensation and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend, home office stipend
In-office perks like lunch four times a week, a commuter stipend, snacks, and beverages

Fulltime

Learning Experience Specialist

The Learning Experience Specialist plays a key role in shaping how employees lea...

Location

United States , Montgomery, AL. Atlanta, GA. Jacksonville, FL. Bentonville, AR.

Salary:

49100.00 - 73600.00 USD / Year

Caddell Construction

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Communications, Education, Design, Human Resources, or a related field (or equivalent work experience)
2–4 years of experience in learning design, training coordination, or instructional development
Proficiency with LMS platforms preferred (e.g., Workday Learning, Cornerstone, or similar)
Experience designing and producing multimedia learning content (video editing, visual design, or eLearning authoring tools)
Excellent storytelling and communication skills — able to make complex topics simple and engaging
Comfortable facilitating small group trainings or workshops – virtual and in person – with confidence and authenticity
Highly organized with strong project management and follow-through abilities
Strong attention to detail, demonstrated ability to handle conflicting tasks in a high-volume environment
Working knowledge of Microsoft Office suite, including Word and Excel, experience in payroll software preferred
Strong communication and interpersonal skills, must be a self-starter with strong organizational skills

Job Responsibility

Own and manage the Learning Management System (LMS) — ensuring a seamless adult learner experience, accurate reporting, and timely updates
Design and refresh engaging learning experiences that help adult employees build both technical expertise and soft skills aligned with company culture
Review, edit, and enhance existing training programs to ensure accuracy, relevance, and creative engagement
Create dynamic content — from videos and animations to slide decks and microlearning modules — that make training more visual, accessible, and memorable
Collaborate with subject matter experts to translate technical content into clear, relatable learning that connects to real-world job performance. This role will also participate on Caddell’s Training Committee
Lead occasional live sessions, such as New Employee Orientation or skill-based refreshers, with an emphasis on storytelling, culture building and connection
Evaluate training effectiveness using learner feedback, participation metrics, and performance data to recommend ongoing improvements
Ensure all training materials reflect company values, tone, and design standards — creating consistency across all programs
Promote the use of digital learning tools, including videos, quizzes, and simulations, to engage different learning styles and environments
Identify emerging learning needs and propose creative solutions that support continuous development across the company. This will be through a mix of conference attendance, training groups, etc

What we offer

Paid vacations
company paid holidays
company joint funding of medical, dental, and vision insurance
life and disability plans to full-time employees
401k
gym membership reimbursement
use of company condominiums

Fulltime

Instructional Designer

The Instructional Designer is responsible for designing and developing multi-pro...

Location

United States

Salary:

73400.00 - 120360.00 USD / Year

Healthfirst

Expiration Date

Until further notice

Requirements

Bachelor’s degree from an accredited institution
Two years or more experience in design and development of learning using industry standard course authoring tool(s) with specific focus on adhering to design standards, and outcomes-driven learning solutions
Advanced knowledge of PowerPoint, Word, and Excel
Experience working in Learning Management Systems, and other tools to organize, track and coordinate learning
Demonstrated ability to understand complex processes and translate into learning solutions for the learner to ensure understanding and retention
Strong planning, organizing, and execution skills
Superior written and verbal communication skills
Strong analytical and problem-solving skills
ability to think strategically and critically in developing solutions to complex problems

Job Responsibility

Partner with senior instructional designer or other learning leader to identify learning objectives, gather requirements, define outcomes, and establish evaluation measures and success metrics
Engage in a collaborative development process ensuring to partner with SME’s, media developers and key stakeholders as assigned to develop learning assets that align with predefined and rapidly prototyped processes and product solutions
Perform rapid prototyping, developing content from needs analysis within cross-functional processes and teams
Design and develop learning materials for both asynchronous and synchronous training delivery
Design and develop content to support comprehensive learning experience, including course outlines, storyboards, facilitator guides, participant guides, exercise guides, and other content resources
Design and develop dynamic learning solutions which are engaging and creative, while maintaining the instructional integrity and validity of the solutions
Design and develop experiential learning material and training courseware, with a shift to responsive design that supports the learner in the flow of the work
Create content that enhances the retention, transfer, and application of knowledge, skills, and attitudes specific to roles, performance, culture, and outcomes
Develop multimedia assets with tools included in Adobe Creative Suite or comparable to supplement learning
Collaborate with stakeholders to support iterative improvements or enhancements to learning for improved business outcomes

What we offer

medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions

Fulltime

Cx learning experience designer

As a Support Learning Experience Designer (LXD), you will play a pivotal role in...

Location

United States , Austin

Salary:

Not provided

Dialpad

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Education or a related field
5+ years of proven experience in building training, multimedia development/video creation & editing, instructional design, and LMS administration, preferably in a SaaS customer-facing setting
Proficiency in multimedia authoring tools (e.g., Articulate 360, Camtasia) and Learning Management Systems
Strong understanding of adult learning principles, instructional design models, and learning technologies
Excellent project management and organizational skills, with the ability to handle multiple projects simultaneously
Solid analytical and problem-solving abilities, with a focus on data-driven decision-making
Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams

Job Responsibility

Analyze learning needs and objectives to design effective and results-driven learning experiences
Create engaging, interactive, and accessible (WCAG 2.0/508) multimedia and instructional learning content, including course outlines, learning activities, assessments, videos, infographics, and other learning formats
Apply adult learning principles and theories to design learner-centric, outcome-focused training solutions
Integrate multimedia content and instructional materials with LMS capabilities to create cohesive and engaging online learning experiences
Incorporate various delivery methods such as e-learning, video, microlearning, and gamification in the learning experience design
Continuously improve learning experiences based on feedback, evaluation data, and industry trends
Collaborate with cross-functional teams, including subject matter experts, content developers, and IT support, to ensure seamless execution of learning initiatives and transform complex concepts into visually appealing and easily digestible learning materials
Oversee the management and administration of the organization's Learning Management System (LMS)
Maintain and update course content within the LMS, ensuring accuracy and relevance
Monitor learner progress, generate reports, and analyze data to evaluate the effectiveness of learning experiences

What we offer

Competitive salary, comprehensive benefits, and real opportunities for growth
Cutting-edge AI tools
Robust training program
Vibrant office environment
Inclusive culture

Fulltime

Lead Instructional Designer

The Lead Instructional Designer is a member of the Training & Development group....

Location

United States , Philadelphia

Salary:

94300.00 - 122256.00 USD / Year

AMTRAK

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Education, Business or related field required (or equivalent combination of training, education and relevant experience may be considered in lieu of a degree)
Minimum of 6 years relevant experience required (minimum of 10 years relevant experience in lieu of degree)
Must possess a solid background in designing learning programs, for multiple clients, while managing multiple projects
The ideal candidate(s) will be able to use their design skills equally well for Instructor Led Training and eLearning to drive significant performance improvement
Experience successfully managing multiple projects, estimating, budgeting, and planning
Demonstrated ability to communicate effectively with peers, senior leaders, and subject matter experts, and working with diverse teams
Advanced level proficiency with Microsoft Office and familiarity using Microsoft Project
Skilled in collaborating with teams, presenting ideas, and learning solutions for train-the-trainer
High level client interaction and communication skills required. Ability to communicate effectively in person, on the phone, and virtually
Prior experience is a technical environment such as railroad, construction, transportation, mechanical, etc.

Job Responsibility

Follow Amtrak instructional design and multimedia project processes and utilize templates
Analysis: Conversations with end-client to determine business outcome needs, Identify key stakeholders and SMEs to develop content, Define expected outcomes and timeframe for completion of project, Determine size, scope, budget and learning strategy needed to fit budget requirements, Determine impact to Amtrak’s 49 CFR 243 Plan: Training, Qualification and Oversight for Safety-Related Railroad Employees
Design: Develop learning objectives, Identify and list learning steps required to transfer knowledge or acquire new skills, Identify pre-requirements (e.g. experience/capabilities) for the learning program, Sequence and structure content, and when needed create curricula/curriculum maps, Develop performance tests to show mastery, Design a diverse mix of multimedia deliverables through graphic design, publication design, video and audio production, on-location video recording, animation, and interactive design
Develop: Use tools (MS Office, Articulate Storyline, Captivate, or Adobe) to develop training programs using a variety of media tools that combine video, graphics, animation when appropriate, Develop and facilitate access to information and improvement efforts through the use of technology including online, computer-assisted, web-based, distance learning and other advanced technology mediums as appropriate, Develop learning support materials such as eLearning programs, facilitator/participant guides and job aids
Implement: Host Train the Trainer sessions and walk–through with SMEs/client for new training programs or training technology, Archive old training materials following proper procedure, Update Amtrak’s 49 CFR 243 Plan, Communicate project completion to relevant stakeholders
Evaluation: As appropriate design and develop Kirkpatrick’s levels 1, 2, 3 and 4 evaluation tools, Facilitate measurement and the effectiveness of training modalities and materials, Provide guidelines on use of measurements and learning material maintenance

What we offer

health, dental, and vision plans
health savings accounts
wellness programs
flexible spending accounts
401K retirement plan with employer match
life insurance
short and long term disability insurance
paid time off
back-up care
adoption assistance

Fulltime

Senior Instructional Designer

The Senior Instructional Designer plays a central role in designing and deliveri...

Location

United Kingdom , London

Salary:

380.00 - 450.00 GBP / Hour

SRG

Expiration Date

Until further notice

Requirements

5+ years instructional/content design experience within a large matrixed organization (or minimum 3+ years in a directly relevant role)
Experience working remotely and across global distributed teams
Proven ability to conduct learning needs analysis and translate findings into effective learning solutions and assessments
Experience designing online, blended, and printable learning resources
Strong communication skills and experience engaging SMEs and stakeholders
Experience performing quality reviews and content validation
Proficiency designing and implementing online learning assessments
Microsoft Office (PowerPoint, Word)
HTML, SCORM standards
Learning Management Systems (LMS/VLE)

Job Responsibility

Serve as the primary point of contact for all instructional design-related targets, deliverables, timelines, and activities within assigned projects
Support project leads in managing project scope, resource allocation, objectives, and milestones
Collaborate with SMEs, stakeholders, and functional partners to surface business problems, define learning needs, identify learner profiles, and establish assessment strategies and evaluation methods
Coordinate all phases of the learning development lifecycle, including design, development, implementation, and evaluation
Lead the design and development of storyboards, e-learning modules, simulations, scenarios, assessments, and blended learning resources
Partner with multimedia developers, graphic designers, and AI-powered tools to produce engaging learning assets
Develop in-room, live-online, and printable training materials in collaboration with trainers, facilitators, and coaches
Integrate real-world case studies (e.g., commercial operations, field force decision-making, data insights and analytics)
Conduct quality checks and content reviews to ensure compliance, accuracy, and alignment with learning standards
Promote best practices and support continuous improvement of instructional design processes

Senior Instructional Designer

The Senior Instructional Designer is responsible for the design and development ...

Location

United States

Salary:

73400.00 - 120360.00 USD / Year

Healthfirst

Expiration Date

Until further notice

Requirements

Master’s degree or equivalent experience in Instructional Design, Instructional Technology or related field in adult learning
Five or more years with a focus on Instructional Design experience in designing and developing content for virtual delivery across a multitude of platforms to support both synchronous and asynchronous learning
Experience in design and development of learning using industry standard course authoring tool(s)with specific focus on adhering to design standards, and outcomes-driven learning solutions
Demonstrated ability to design and develop innovative learning solutions that meet the needs of the organization for maximum business impact
Experience in indirect management of cross-functional talents and vendors in development of various blended learning solutions
Demonstrated track record of designing programs aligned to strategy to realize measurable business impact (quantifying ROI on learning initiatives, metrics)
Extensive knowledge of best practices//programs in content development, and experience applying//adapting relevant practices within the organization
Advanced knowledge of Microsoft Office suite, hands-on experience with Learning Management Systems and other tools to plan and manage learning
Excellent project management skills and demonstrated success in managing and delivering large, innovative, multifaceted projects
Strong planning, organizing, and execution skills

Job Responsibility

Partner with key stakeholders and SME’s to identify learning objectives, gather requirements, define outcomes, and establish evaluation measures and success metrics
Engage in a collaborative development process ensuring to partner with SME’s, media developers and key stakeholders as assigned to develop learning assets that align with predefined and rapidly prototyped processes and product solutions
Design and develop learning materials for both asynchronous and synchronous training delivery
Lead the design and development of content to support the comprehensive learning experience, including: course outlines, storyboards, facilitator guides, participant guides, exercise guides, and other content resources
Lead the design and development of dynamic learning solutions which are engaging and creative, while maintaining the instructional integrity and validity of the solutions
Lead the design and development of experiential learning material and training courseware, with a shift to responsive design that supports the learner in the flow of the work
Design and develop multimedia assets with tools included in Adobe Creative Suite or comparable to supplement learning
Collaborate with stakeholders to support iterative improvements or enhancements to learning for improved business outcomes
Ensure materials are up to date and relevant for a seamless experience within the team and for learners (e.g., course outline, digital pre-work and post-work, presentation materials, handouts, communications, participant guides, job aids, leader guides, etc.)
Review content developed by peers and provide timely feedback

What we offer

medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions

Fulltime

Learning & Multimedia Designer

Merivale

Location:

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 23, 2026

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