Learning Manager - Business User

• Establish a center of excellence for upskilling business users through short-form content, enabling learners to effectively use tools like Microsoft Copilot in their daily work
• Lead the creation of a comprehensive learning bill of materials and a library of engaging short-form content to develop targeted AI skills
• Business User short form skilling strategy – Leading the strategy for this audience defining their skilling needs, jobs to be done, learning preferences, trusted influencers etc. with a goal to upskill specific business user personas (eg. Finance, HR) to more effectively use AI
• Skilling content development – Execute on the strategy to curate and develop engaging short form content (primarily video) to enable business users to leverage AI tools like Copilot more effectively in their workday
• Audience engagement strategy & execution – Build and execute a plan to engage and build trust with business users across channels including events, communities, outbound channels, and within our learning product
• Social Media activation – Activate content on our social media channels (in partnership with a social media team) to reach and upskill new learners
• Collaboration: Work with teams across social media, marketing, advocacy, and product to embed business user content across channels.

Master's Degree or equivalent 1+ year(s) experience in learning and development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, program/project management, or corporate education OR Bachelor's degree or equivalent AND 2+ years experience in learning and development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management, corporate education OR equivalent experience.

• Experience using artificial intelligence (AI) technologies to improve business outcomes and impact, preferably in the learning space
• Experience producing content for broad scale consumption
• Experience translating complex concepts into simple storytelling
• Experience in learning and skilling.