Learning Experience Designer

• Design cross-platform provider pathways that connect clinical tools with educational content, enabling users to seamlessly move between learning and applying knowledge while carrying relevant context
• Build learning-centered interfaces that help providers absorb, navigate, and apply knowledge with ease, using interaction and visual design craft to simplify complexity, highlight what matters, and create an environment that feels credible, modern, and supportive
• Contribute to the development of a cohesive Academy design system that ensures consistency, scalability, and pedagogical integrity across all learning formats
• Partner with the product, product marketing, engineering, and content team to shape product strategy by translating educational needs, user insights, and business goals into clear design direction, including rethinking existing learning formats and creating new ones
• Influence the GTM approach by understanding target provider segments, assessing their awareness and likelihood to act, and identifying what they need at each stage of their journey, from initial targeting to engagement with Academy and beyond

• Relevant experience in digital learning environments (LMS, eLearning), with a strong preference for experience in healthcare
• A self-starter mentality to tackle complex, open-ended problems with critical thinking and data- and best-practice-informed decisions, with a proven ability to bring others along in your reasoning, aligning stakeholders
• Experience leading the design of cross-platform experiences that create the connective tissue between products and allow users to move seamlessly across them
• Strong judgment in selecting the right research and design approaches while balancing speed, quality, and GTM strategy
• Demonstrated literacy in content performance metrics, behavioral data, activation and retention metrics, and pathway progression insights
• Experience with prototyping and tools similar to Figma, Mixpanel, Fullstory

Interest or experience in designing AI-assisted learning or just-in-time educational workflows is an asset.

• Market competitive compensation package including equity
• RRSP matching (within CAD) // 401K matching (within US)
• Flexible PTO policy
• Flexible benefits package and additional perks
• Employee discount on Fullscript catalog of products for family & friends
• Ability to Work Wherever You Work Well*