Learning & Enablement Content Specialist Intern Job at efficy (Brussels)

Technical Learning Specialist

Figma is seeking a Technical Learning Specialist to help upskill our Product Sup...

Location

United States , San Francisco; New York

Salary:

122000.00 - 215000.00 USD / Year

Figma

Expiration Date

Until further notice

Requirements

3+ years of experience in a training role, with experience authoring, delivering, and/or facilitating training on technical or SaaS products
Knowledge of best practices in instructional design and adult learning theory, as well as experience implementing them using AI or other emerging technologies
Experience prioritizing competing requests and navigating ambiguity to achieve strong outcomes
Ability to manage constantly evolving projects while providing clarity and vision to key stakeholders
Desire to collaborate effectively and identify the most impactful ways to serve your audiences

Job Responsibility

Create high-value learning programs to empower Product Support Specialists in handling complex and technical customer queries, especially around developer-focused features like Dev Mode, Figma Make, REST APIs, and future developer-oriented Figma product offerings
Leverage AI to move faster in building training programs and developing simulation or practice environments that support real-world application of learning content
Partner with internal knowledge management teams to document processes, products, and feature updates, and to build a well-rounded enablement strategy that ensures Specialists are informed and equipped to resolve customer questions
Assess training needs and knowledge gaps through close collaboration with Support teams and managers to understand (and replicate) where customers are getting stuck and where Support can help unblock them
Analyze training effectiveness through business-focused metrics such as speed, quality, and customer satisfaction

What we offer

equity
health, dental & vision benefits
retirement with company contribution
parental leave & reproductive or family planning support
mental health & wellness benefits
generous PTO
company recharge days
a learning & development stipend
a work from home stipend
cell phone reimbursement

Fulltime

New

Sr. Learning Technology & Governance Specialist

The Sr. Learning Technology & Governance Specialist is responsible for bridging ...

Location

United States , Madison

Salary:

91000.00 - 155000.00 USD / Year

Exact Sciences

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Instructional Design, Learning Technology, Educational Technology, Information Systems, Business, or a related field
or High School Diploma/General Education Degree and 4 years of relevant experience
6+ years of professional experience in learning technology, learning operations, enablement operations, or a related function
Demonstrated ability to administer and optimize learning or enablement platforms, including system configuration, enhancements, user support, and content governance workflows
Advanced proficiency in administering and optimizing learning and enablement technologies, including platform configuration, enhancements, integrations, and reporting
Strong digital fluency with enterprise collaboration and productivity tools, including effective use of cloud-based platforms, communication tools, and secure content-sharing environments
Advanced proficiency in Microsoft Office programs, including Word, Excel, PowerPoint, Outlook, and SharePoint, with the ability to create documentation, track workflows, and develop stakeholder-ready materials
Demonstrated ability to perform the essential duties of the position with or without accommodation
Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis

Job Responsibility

Own, manage, and optimize learning technologies across the commercial learning ecosystem, serving as the primary point of accountability and systems administrator for learning and enablement platforms
Lead vendor partnerships for assigned platforms by managing relationships, conducting regular business reviews, aligning enhancements and roadmaps, and ensuring performance expectations are met in partnership with IT, Procurement, and Compliance
Manage system enhancements and releases by gathering requirements, coordinating testing, and partnering with vendors and internal stakeholders to support adoption and scalability
Operationalize content governance for commercial learning assets by implementing standards, processes, and workflows in alignment with enterprise compliance and governance requirements
Implement and maintain governance workflows that enable content organization, version control, discoverability, aligned review cadences, and audit readiness across learning technologies
Establish and maintain content ownership and accountability models for learning and enablement assets, ensuring alignment with enterprise governance expectations
Partner cross-functionally with Learning Experience Design, IT, Compliance, Legal, and Commercial stakeholders to ensure learning technologies and content meet regulatory, business, and learner needs
Stay current on emerging learning technologies, industry trends, and best practices, evaluating relevance and informing recommendations for future enhancements within enterprise standards
Apply advanced stakeholder management and influence skills to partner effectively across Learning Experience Design, IT, Compliance, Legal, Commercial, and vendor organizations
Exercise excellent communication skills to translate technical concepts, governance standards, and system impacts into clear, actionable guidance for diverse audiences

What we offer

Paid time off (including days for vacation, holidays, volunteering, and personal time)
Paid leave for parents and caregivers
A retirement savings plan
Wellness support
Health benefits including medical, prescription drug, dental, and vision coverage
Bonus eligibility

Fulltime

Call Center Knowledge Management Specialist

In this unique role, you will be collaborating with many partners within the bus...

Location

United States , Baltimore

Salary:

56778.00 - 82328.25 USD / Year

IKEA

Expiration Date

Until further notice

Requirements

Minimum of High School diploma, GED, or equivalent education
Minimum 3 years of experience working with communication
Minimum 2 years in Learning & Development platform/software implementation and utilization
Experience presenting and leading in front of local management and global partners
Strong consultation and communication skills, especially in written and verbal presentation
Strong stakeholder management skills
Experience working in a call center in a role that disseminates information internally to ensure all members of the team have accurate information
Worked with customers to understand their information in connection to omnichannel shopping experiences
Ability to write information in a customer-facing way
Passionate about understanding customer behavior and needs, and designing a unique remote experience that exceeds customer expectations

Job Responsibility

Ensure local translation of knowledge content, assuring cultural relevance, in order to secure accessible knowledge for customers and co-workers
Maximize potential and quality of natural language self-serve tools (i.e. Chatbot) to improve effectiveness and quality of service delivered
Provide the country Call Center team with internal specific communications, e.g. newsletters, local business plan, in order to ensure involvement and engagement among local co-workers
Identify the learning needs for co-workers, together with Quality Specialists, in order to enable continuous learning and development
Ensure, in collaboration with People & Culture, and Resolutions and Sales Specialists, local learning design as well as planning and coordinating learning deliveries, in order to enable qualitative and efficient trainings
Ensure collaboration with group Customer Knowledge Specialists and country Leadership & Competence to secure that local knowledge base is relevant
Review knowledge additions from Sales/Resolutions Specialists in order to secure knowledge standards are followed, leveraging and rewording relevant inputs for use in customer-facing knowledge sources

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

AI & Analytics Workload Specialist

The HPE Worldwide Hybrid Cloud Acceleration Team is seeking a technically skille...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

2 - 4 years of hands-on experience in building or validating AI and Analytics solutions, with a focus on real-world enterprise use cases
proven experience developing or deploying AI-powered applications such as Retrieval-Augmented Generation (RAG) systems, conversational AI/chatbot solutions, ML model pipelines for analytics or inference
strong proficiency in Python and familiarity with common AI/ML frameworks (e.g., LangChain, Hugging Face, PyTorch, TensorFlow, OpenAI APIs)
hands-on experience with data manipulation, embedding/vector databases (e.g., FAISS, Chroma, Weaviate), and prompt engineering
experience with virtualization platforms (e.g., VMware, KVM) and containers (e.g., Docker, Kubernetes) is a plus
familiarity with deploying AI workloads in cloud environments (e.g., Azure, AWS, or GCP), particularly using GPU-accelerated instances, is a plus
strong written and verbal communication skills, with the ability to explain complex technical ideas clearly
bachelor’s degree in computer science, Data Science, Engineering, or a related technical field.

Job Responsibility

apply technical expertise to design and validate AI/Analytics workload solutions
contribute technical assets such as demos, white papers, videos, blogs, labs, and internal enablement materials
collaborate with stakeholders to define the scope and align solutions with business needs
leverage internal infrastructure and AI-powered tools to accelerate development and validation
create compelling enablement content for the field, partners, and customers
support solution adoption through TekTalks, webinars, Slack forums, and internal events
integrate assets with field tools and help measure asset utilization
invest in technical and personal growth through internal training, certifications, mentorships, and participation in HPE’s Technical Career Path (TCP)
contribute to team goals, mentor peers, and participate in a collaborative engineering environment.

What we offer

health and wellbeing benefits
personal and professional development programs
inclusive workplace environment.

Fulltime

New

Flex Manager, Learning Delivery

Responsible for planning, organizing, and delivering various classroom and virtu...

Location

United States , Bethesda

Salary:

31.73 - 52.88 USD / Hour

Marriott Bonvoy

Expiration Date

February 23, 2026

Requirements

Minimum 3 years of relevant experience in Learning and Development, Human Resources, or Hotel Leadership, preferably within a multinational or hospitality environment
Strong facilitation and presentation skills in both live and virtual environments
Ability to coach others for performance improvement
Ability to manage multiple tasks / projects
Hospitality leadership experience (preferred)
Bachelor’s Degree (preferred)
Results Orientation
Customer & Stakeholder Relationships
Collaboration & Influence
Global & Inclusive Mindset

Job Responsibility

Responsible for planning, organizing, and delivering various classroom and virtual training programs
Facilitation of leadership, operational, and sales-related training courses
Execute against business priorities and the overarching training delivery strategy for US & Canada
Build relationships with key stakeholders at managed and franchise properties
Utilize an understanding of property challenges to tailor learning as appropriate
Provide recommendations for program delivery (ILT, vILT, digital learning, simulations)
Programs/initiative deployment to effectively achieve results in alignment with broader business objectives
Conducts compelling and engaging online learning events using virtual classroom technology
Effectively co-facilitates with a training partner
Creates an environment that enables maximum learning by employing adult learning principles

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical coverage
dental coverage
vision coverage
health care flexible spending account

Fulltime

!

New

Flex Manager, Learning Delivery

This is a temporary position. Responsible for planning, organizing, and deliveri...

Location

United States , Bethesda

Salary:

31.73 - 52.88 USD / Hour

Marriott Bonvoy

Expiration Date

February 23, 2026

Requirements

Minimum 3 years of relevant experience in Learning and Development, Human Resources, or Hotel Leadership, preferably within a multinational or hospitality environment
Strong facilitation and presentation skills in both live and virtual environments
Ability to coach others for performance improvement
Ability to manage multiple tasks / projects

Job Responsibility

Responsible for planning, organizing, and delivering various classroom and virtual training programs
Facilitation of leadership, operational, and sales-related training courses
Execute against business priorities and the overarching training delivery strategy for US & Canada
Build relationships with key stakeholders at managed and franchise properties
Utilize an understanding of property challenges to tailor learning as appropriate
Provide recommendations for program delivery (ILT, vILT, digital learning, simulations)
Programs/initiative deployment to effectively achieve results in alignment with broader business objectives
Conducts compelling and engaging online learning events using virtual classroom technology
Effectively co-facilitates with a training partner
Creates an environment that enables maximum learning by employing adult learning principles

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical coverage
dental coverage
vision coverage
health care flexible spending account

Fulltime

!

New

Learning and Development Specialist

The Learning and Performance Specialist plays a critical role in ensuring the sm...

Location

United Kingdom , London

Salary:

Not provided

Gravita

Expiration Date

Until further notice

Requirements

Experience in a learning and development role, with a solid understanding of instructional design, adult learning theory and learning science
Ability to design engaging learning using digital tools such as Articulate Storyline or Rise, alongside video or animation platforms
Familiarity with learning management systems and data-driven evaluation to assess impact and refine learning and performance interventions
Experience conducting learning needs analysis and recommending solutions beyond training, including process, tools and ways of working
Confident using AI tools to improve content creation, workflow efficiency and quality, with a strong commitment to responsible and accurate use
Excellent communication and stakeholder management skills, with the ability to collaborate effectively across teams
Strong analytical, organisational and problem-solving skills, with attention to detail and an understanding of project management fundamentals

Job Responsibility

Support in the design and delivery of engaging learning experiences using various formats, including workshops, e-learning, and on-the-job training
Optimise and curate Gravita’s Learning Management System (LMS) in partnership with Compliance to enable self-paced learning - maximise engagement with the platform
Support in the design and delivery of effective on-boarding programmes
Support in the management and co-ordination of the performance development cycle, including support for goal setting, development planning and performance check-in’s, optimising the HRIS, Bob Talent module to enable this
Monitor and report on training metrics to assess the impact on employee performance and business results
Work with Compliance to ensure we meet our regulatory requirements for CPD
Assist facilitators, vendors, and internal trainers with materials and logistics
Create and update learning materials including: slide decks
learner guides and job aids
templates

What we offer

Your development won’t be forgotten, our development support is extraordinary for a firm of our size

Fulltime

Training & Development Manager

As the Training & Development Manager, you will lead a team of Training Managers...

Location

United Kingdom , Manchester

Salary:

Not provided

DELIVER

Expiration Date

Until further notice

Requirements

Proven experience in designing, delivering, and scaling learning programs within large, fast paced organisations, ideally in a contact centre or BPO environment
Strong background in training delivery and facilitation, with the ability to engage diverse audiences and achieve measurable learning outcomes
Expertise in instructional design with hands on experience using e learning authoring tools such as Articulate, Gomo, or similar platforms
Strong leadership and emotional intelligence, with the ability to inspire, coach, and manage diverse teams across multiple locations
Exceptional stakeholder management skills, with experience collaborating with senior leaders and external partners
Ability to prioritise and execute multiple complex initiatives in a dynamic environment
Exceptional analytical and communication skills, with the ability to leverage training, onboarding, and learning insights to shape strategic development initiatives and deliver measurable outcomes
Working proficiency in a second language is desirable
Be part of a 24/7 on-call rota, roughly 2 weeks per quarter (On-call incident management coverage including nights, weekends, bank holidays)
Will require international travel

Job Responsibility

Lead and mentor Training Managers and learning specialists to deliver consistent, high quality learning initiatives across global customer care support operations
Design and oversee induction, change, and ongoing learning programs that accelerate onboarding, build capability, and support continuous improvement
Collaborate cross functionally to identify training needs, address skill gaps, and deliver tailored learning solutions that drive measurable performance improvement
Drive learning innovation through technology and blended models, including e learning via LMS, AI powered authoring tools, instructor led training (ILT), and Train the Trainer programs
Maintain global training standards through content quality control, LMS governance, trainer accreditation, and analytics to measure learning impact and ROI
Leverage data insights to assess training effectiveness, identify automation and efficiency opportunities, and continuously improve learning strategies
Partner with external vendors and BPOs to ensure consistent delivery of Deliveroo’s learning standards across global markets
Lead change and enable adoption during major operational transitions, ensuring clear communication, smooth implementation, and lasting impact

What we offer

A competitive and comprehensive compensation and benefits package
Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
Up to 5% matched pension contributions
Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership

Fulltime

Learning & Enablement Content Specialist Intern

efficy

Location:
Belgium , Brussels

Category:
Education

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 19, 2026

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