Learning & Enablement Content Specialist Intern Job at efficy (Brussels)

Technical Learning Specialist

Figma is seeking a Technical Learning Specialist to help upskill our Product Sup...

Location

United States , San Francisco; New York

Salary:

122000.00 - 215000.00 USD / Year

Figma

Expiration Date

Until further notice

Requirements

3+ years of experience in a training role, with experience authoring, delivering, and/or facilitating training on technical or SaaS products
Knowledge of best practices in instructional design and adult learning theory, as well as experience implementing them using AI or other emerging technologies
Experience prioritizing competing requests and navigating ambiguity to achieve strong outcomes
Ability to manage constantly evolving projects while providing clarity and vision to key stakeholders
Desire to collaborate effectively and identify the most impactful ways to serve your audiences

Job Responsibility

Create high-value learning programs to empower Product Support Specialists in handling complex and technical customer queries, especially around developer-focused features like Dev Mode, Figma Make, REST APIs, and future developer-oriented Figma product offerings
Leverage AI to move faster in building training programs and developing simulation or practice environments that support real-world application of learning content
Partner with internal knowledge management teams to document processes, products, and feature updates, and to build a well-rounded enablement strategy that ensures Specialists are informed and equipped to resolve customer questions
Assess training needs and knowledge gaps through close collaboration with Support teams and managers to understand (and replicate) where customers are getting stuck and where Support can help unblock them
Analyze training effectiveness through business-focused metrics such as speed, quality, and customer satisfaction

What we offer

equity
health, dental & vision benefits
retirement with company contribution
parental leave & reproductive or family planning support
mental health & wellness benefits
generous PTO
company recharge days
a learning & development stipend
a work from home stipend
cell phone reimbursement

Fulltime

Learning & Enablement Content Specialist Intern

Dare to dream big at efficy. Here, your ambition has a home, and we put people a...

Location

Belgium , Brussels

Salary:

Not provided

efficy

Expiration Date

Until further notice

Requirements

Currently enrolled in or recently graduated from a relevant program (communications, media, journalism, digital transformation, business administration)
Fluent in English with strong written and verbal communication skills
Autonomous, proactive, and well-organized
Comfortable using AI tools and digital learning platforms
Interested in organizational change and learning & development
Confident collaborating with diverse stakeholders

Job Responsibility

Create learning modules, courses, and micro-content on our e-learning platform using AI tools
Turn strategic briefs into clear, engaging learning journeys
Ensure content is practical, structured, and aligned with efficy’s transformation goals and tone
Work closely with SMEs and content owners to validate content
Track engagement metrics and improve content based on feedback
Support other enablement initiatives (process, capability, culture topics)
Create visual and video content for internal and social channels (Canva)
Support internal communications (newsletters, announcements, campaigns)
Contribute to change management communications
Assist with employer branding, culture, or leadership content

What we offer

Hands-on experience in transformation and change projects
Collaborate with senior leadership and cross-functional teams
Build a portfolio of learning content used across 350+ employees
Mentorship and professional development
Fun team events and continuous learning

Sr. Learning Technology & Governance Specialist

The Sr. Learning Technology & Governance Specialist is responsible for bridging ...

Location

United States , Madison

Salary:

91000.00 - 155000.00 USD / Year

Exact Sciences

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Instructional Design, Learning Technology, Educational Technology, Information Systems, Business, or a related field
or High School Diploma/General Education Degree and 4 years of relevant experience
6+ years of professional experience in learning technology, learning operations, enablement operations, or a related function
Demonstrated ability to administer and optimize learning or enablement platforms, including system configuration, enhancements, user support, and content governance workflows
Advanced proficiency in administering and optimizing learning and enablement technologies, including platform configuration, enhancements, integrations, and reporting
Strong digital fluency with enterprise collaboration and productivity tools, including effective use of cloud-based platforms, communication tools, and secure content-sharing environments
Advanced proficiency in Microsoft Office programs, including Word, Excel, PowerPoint, Outlook, and SharePoint, with the ability to create documentation, track workflows, and develop stakeholder-ready materials
Demonstrated ability to perform the essential duties of the position with or without accommodation
Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis

Job Responsibility

Own, manage, and optimize learning technologies across the commercial learning ecosystem, serving as the primary point of accountability and systems administrator for learning and enablement platforms
Lead vendor partnerships for assigned platforms by managing relationships, conducting regular business reviews, aligning enhancements and roadmaps, and ensuring performance expectations are met in partnership with IT, Procurement, and Compliance
Manage system enhancements and releases by gathering requirements, coordinating testing, and partnering with vendors and internal stakeholders to support adoption and scalability
Operationalize content governance for commercial learning assets by implementing standards, processes, and workflows in alignment with enterprise compliance and governance requirements
Implement and maintain governance workflows that enable content organization, version control, discoverability, aligned review cadences, and audit readiness across learning technologies
Establish and maintain content ownership and accountability models for learning and enablement assets, ensuring alignment with enterprise governance expectations
Partner cross-functionally with Learning Experience Design, IT, Compliance, Legal, and Commercial stakeholders to ensure learning technologies and content meet regulatory, business, and learner needs
Stay current on emerging learning technologies, industry trends, and best practices, evaluating relevance and informing recommendations for future enhancements within enterprise standards
Apply advanced stakeholder management and influence skills to partner effectively across Learning Experience Design, IT, Compliance, Legal, Commercial, and vendor organizations
Exercise excellent communication skills to translate technical concepts, governance standards, and system impacts into clear, actionable guidance for diverse audiences

What we offer

Paid time off (including days for vacation, holidays, volunteering, and personal time)
Paid leave for parents and caregivers
A retirement savings plan
Wellness support
Health benefits including medical, prescription drug, dental, and vision coverage
Bonus eligibility

Fulltime

Call Center Knowledge Management Specialist

In this unique role, you will be collaborating with many partners within the bus...

Location

United States , Baltimore

Salary:

56778.00 - 82328.25 USD / Year

IKEA

Expiration Date

Until further notice

Requirements

Minimum of High School diploma, GED, or equivalent education
Minimum 3 years of experience working with communication
Minimum 2 years in Learning & Development platform/software implementation and utilization
Experience presenting and leading in front of local management and global partners
Strong consultation and communication skills, especially in written and verbal presentation
Strong stakeholder management skills
Experience working in a call center in a role that disseminates information internally to ensure all members of the team have accurate information
Worked with customers to understand their information in connection to omnichannel shopping experiences
Ability to write information in a customer-facing way
Passionate about understanding customer behavior and needs, and designing a unique remote experience that exceeds customer expectations

Job Responsibility

Ensure local translation of knowledge content, assuring cultural relevance, in order to secure accessible knowledge for customers and co-workers
Maximize potential and quality of natural language self-serve tools (i.e. Chatbot) to improve effectiveness and quality of service delivered
Provide the country Call Center team with internal specific communications, e.g. newsletters, local business plan, in order to ensure involvement and engagement among local co-workers
Identify the learning needs for co-workers, together with Quality Specialists, in order to enable continuous learning and development
Ensure, in collaboration with People & Culture, and Resolutions and Sales Specialists, local learning design as well as planning and coordinating learning deliveries, in order to enable qualitative and efficient trainings
Ensure collaboration with group Customer Knowledge Specialists and country Leadership & Competence to secure that local knowledge base is relevant
Review knowledge additions from Sales/Resolutions Specialists in order to secure knowledge standards are followed, leveraging and rewording relevant inputs for use in customer-facing knowledge sources

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Learning & Development Lead

This Learning & Development Lead you are accountable for shaping, delivering and...

Location

United Kingdom , London

Salary:

Not provided

PA Consulting

Expiration Date

Until further notice

Requirements

Proven L&D manager experience in management consulting or professional services leading multi‑programme portfolios and a small L&D team
Skills: Stakeholder consulting, instructional design oversight, facilitation (preferred), learning analytics, and programme operations
Mindset: Data‑led, outcomes‑focused, comfortable with partnership cultures and high‑performing fee‑earner audiences
Desirable: CIPD (L&D), familiarity with modern learning tech
Must meet UK residency requirements for security clearance (British citizen or resident in the UK for the past 5 years)

Job Responsibility

Determine annual priorities and projects aligned to firm strategic priorities
Own the PA curriculum across blended, in-person, virtual and on-demand modalities and ensure accessibility across geographies
Share vision and direction with Talent & Development leads and take learning specialists with you to deliver against agreed priorities
Bring best practice, new thinking and external insight into projects to improve quality and impact
Own a portfolio of learning programmes and ensure quality delivery, active participation and programme currency
Identify the barriers to learning experienced by PA people and lead initiatives to enable access to learning
Build trusted relationships, influence senior stakeholders and use networks to deliver outcomes and enable others
Drive campaign style communications, learning communities, and use mentoring and manager enablement to increase adoption and transfer of learning
Ensure learning opportunities are easy for busy consultants, leader, and business professionals to find and apply learning at point of need
Ensure all learning experiences are perceived as relevant, inclusive and well designed

What we offer

Health and lifestyle perks accompanying private healthcare
25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
Generous company pension scheme
Opportunity to get involved with community and charity-based initiatives
Annual performance-based bonus
PA share ownership
Tax efficient benefits (cycle to work, give as you earn)

Fulltime

AI & Analytics Workload Specialist

The HPE Worldwide Hybrid Cloud Acceleration Team is seeking a technically skille...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

2 - 4 years of hands-on experience in building or validating AI and Analytics solutions, with a focus on real-world enterprise use cases
proven experience developing or deploying AI-powered applications such as Retrieval-Augmented Generation (RAG) systems, conversational AI/chatbot solutions, ML model pipelines for analytics or inference
strong proficiency in Python and familiarity with common AI/ML frameworks (e.g., LangChain, Hugging Face, PyTorch, TensorFlow, OpenAI APIs)
hands-on experience with data manipulation, embedding/vector databases (e.g., FAISS, Chroma, Weaviate), and prompt engineering
experience with virtualization platforms (e.g., VMware, KVM) and containers (e.g., Docker, Kubernetes) is a plus
familiarity with deploying AI workloads in cloud environments (e.g., Azure, AWS, or GCP), particularly using GPU-accelerated instances, is a plus
strong written and verbal communication skills, with the ability to explain complex technical ideas clearly
bachelor’s degree in computer science, Data Science, Engineering, or a related technical field.

Job Responsibility

apply technical expertise to design and validate AI/Analytics workload solutions
contribute technical assets such as demos, white papers, videos, blogs, labs, and internal enablement materials
collaborate with stakeholders to define the scope and align solutions with business needs
leverage internal infrastructure and AI-powered tools to accelerate development and validation
create compelling enablement content for the field, partners, and customers
support solution adoption through TekTalks, webinars, Slack forums, and internal events
integrate assets with field tools and help measure asset utilization
invest in technical and personal growth through internal training, certifications, mentorships, and participation in HPE’s Technical Career Path (TCP)
contribute to team goals, mentor peers, and participate in a collaborative engineering environment.

What we offer

health and wellbeing benefits
personal and professional development programs
inclusive workplace environment.

Fulltime

New

Content Specialist

The Content Specialist is responsible for creating clear, engaging content that ...

Location

United States , Austin

Salary:

Not provided

Qualia

Expiration Date

Until further notice

Requirements

1–3 years of experience in content creation, writing, enablement, training support, technical writing, or knowledge management in a SaaS, technology, or professional services environment
Strong writing and editing skills, with the ability to make complex information clear and approachable
A strong writing sample or portfolio that demonstrates clarity, structure, and attention to audience needs
Experience with or exposure to short-form video editing and basic graphic design
Strong attention to detail and commitment to producing accurate, polished work
Ability to manage multiple assignments, stay organized, and follow through on deadlines
Comfort collaborating with cross-functional teams and incorporating feedback into content revisions
Interest in learning new tools, products, and workflows quickly
Familiarity with tools such as Zendesk, Seismic, Skilljar, Google Vids, or Adobe Premiere is a plus

Job Responsibility

Create and update written content across help center articles, internal knowledge resources, training materials, and enablement documentation
Support the development of short-form videos, tutorials, and simple multimedia assets to reinforce learning and product adoption
Create basic visual assets, graphics, and presentation materials to support content and training initiatives
Translate product workflows, common support questions, and operational processes into clear, user-friendly content
Partner with teams such as Support, Customer Success, Onboarding, and Product to gather information and keep content accurate and up to date
Review and revise existing content for clarity, consistency, grammar, and usability
Follow established content standards, templates, and style guidelines to ensure a consistent user experience
Help maintain and organize content across platforms such as the help center, LMS, and internal documentation systems
Incorporate feedback from internal stakeholders and customer trends to improve content over time

What we offer

Comprehensive health plans
401k program
Commuter benefits
Professional development
Parental leave
Flexible time off policy
Robust online onboarding program
Biweekly all hands meetings
Variety of internal virtual events

Content Specialist

Join our globally growing team at ATS Industrial Automation where we create comp...

Location

Canada , Cambridge

Salary:

64000.00 - 88000.00 CAD / Year

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

Post-secondary education in Marketing, Communications, Journalism, or a related discipline
5+ years of experience in content creation, writing, journalism, or marketing-related roles (B2B experience preferred)
Proven ability to create and optimize content using SEO and keyword best practice using industry leading tools such as SEM
Experience creating content for technical or complex products and services
Previous experience in industrial automation, manufacturing, engineering, or a related technical field is a strong asset
Experience working in a B2B marketing environment is highly desirable
Hands-on experience with tools such as Adobe Creative Suite, social media management platforms, marketing automation systems (Pardot/SalesForce), and project management tools
Strong writing and editing skills with exceptional attention to detail
A creative thinker with an eye for design and content presentation
Strong understanding of current social media platforms, trends, and best practices

Job Responsibility

Collaborate with the marketing team and internal stakeholders/subject matter experts to develop professional, engaging content aligned with the company’s brand and positioning
Create, write, and edit content across a wide range of platforms and formats, including website pages, blogs, social media, digital campaigns, email, print collateral, and sales enablement tools
Develop content that supports and reflects our industrial automation portfolio (nuclear, CPG, automotive, industrial sectors) including manufacturing, engineering, and automation solutions
Contribute to the evolution and execution of the content strategy to increase brand awareness, drive top-of-funnel engagement, and support growth targets
Support internal teams by creating marketing collateral, case studies, presentations, and sales enablement materials
Work closely with the digital marketing team to evaluate and implement SEO and keyword strategies within content development
Plan and execute social media content and channel presence to expand reach, improve engagement, and target key B2B audiences
Work with third party agencies, various media outlets, and industry organizations to support strategic outreach to grow the brand
Measure, analyze, and report on content performance using defined KPIs
optimize content through insights, testing, and continuous improvement

What we offer

Eligible for Annual Incentive Bonus
Stock Purchase Plan
3 Weeks Vacation
Health Care Benefits + $600 Health Care Spending Account
Employee Engagement Events (Employee BBQ’s and lunches, weekly snack day, etc.)
Competitive starting salaries
comprehensive health and dental benefits
overtime pay
employee bonus
RSP matching

Fulltime

Learning & Enablement Content Specialist Intern

efficy

Location:
Belgium , Brussels

Category:
Education

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 19, 2026

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