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The Learning & Development Trainer is responsible for designing, delivering, and evaluating high-impact blended learning that helps our colleagues build the capability and confidence they need to perform at their best. You’ll work closely with key stakeholders to turn business needs into clear, practical blended learning solutions that are modern and aligned to L&D priorities. Design, write and deliver high-quality training content that is engaging, relevant, timely and tailored to cover different learning styles and supports performance improvements. Through confident and skilled facilitation, coaching, and mentoring, you’ll help colleagues at all levels develop their capability and put learning into everyday practice.
Job Responsibility
Play a key role in the delivery of the learning and development strategy
Deliver engaging training across a range of topics — technical, systems, soft skills, and more
Use different delivery methods confidently (classroom, virtual, coaching, one-to-one, group sessions)
Coordinate all aspects of training delivery (scheduling, invites, updates, session prep etc.)
Act as a coach and mentor for colleagues during and after training
Create clear, practical learning materials such as facilitator guides, e-learning storyboards, workbooks, and toolkits
Measure the impact of learning and suggest improvements where needed
Support organisational change initiatives by creating relevant learning materials to help teams adapt and thrive
Requirements
A recognised training qualification such as an ETA or CTP
Experience delivering training across different platforms
Strong relationship-building skills with stakeholders
Confident facilitation, coaching, and feedback skills
Understanding of the full training cycle and how to design for different learning styles
An engaging, upbeat, and energetic training and facilitation style
Confident delivering to individuals or groups of up to 20 people
Able to manage your own time, workload, and required deadlines
Flexible, comfortable travelling and staying away from home (up to 4 times a week if required)
Discreet, trustworthy, and a strong ambassador for L&D and the company
A clear, adaptable communicator who works well with a wide range of personalities
Approachable, positive, and supportive
A natural coach and mentor with an empathetic approach
What we offer
Company bonus scheme based on performance
Company car
Contributory pension and life assurance
Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
Colleague discount across our group brands
Access to our cycle to work scheme, Digital GP and Tech scheme
Attraction and travel discounts
Training and development programmes to support your growth
On-the-job training and opportunities to work towards recognised qualifications including apprenticeships