CrawlJobs Logo
Spotify Logo Spotify · IT - Administration

Learning & Development Specialist

United States of America 68258.00 - 97511.00 USD / Year · Job Posted January 04, 2026
Apply Position
Job Link Share

Job Description

We’re looking for a forward-thinking Learning & Development Specialist (Instructional Designer) who’s passionate about designing personalized, tech-enabled learning experiences that prepare our Customer and Creator Support advisors to handle complex conversations and troubleshooting. This role blends learning design, technology, and operations, helping to shape how our advisors learn, grow, and perform in an increasingly AI-powered environment. You’ll design learning experiences that span the full advisor journey—from onboarding and continuous development to skill mastery and performance enablement—while helping us evolve into a Learning Operations function that’s scalable, data-driven, and human-centered.

Job Responsibility

  • Build tailored, data-supported learning experiences that match advisor performance indicators and apply the Advisor Skills Matrix to offer precise development at a wide-reaching level
  • Develop AI-assisted, simulation-based learning and bot-led training experiences to mirror real customer interactions and strengthen advisor confidence in complex, judgment-based scenarios
  • Incorporate advisor assist technologies into learning design, helping advisors master new tools and workflows that enable faster, more accurate customer resolutions
  • Create content across a range of formats, including micro-learning, video, gamified challenges, and just-in-time modules, to keep learning engaging and adaptive to different learning styles
  • Use generative AI and emerging tools to streamline content development, personalize experiences, and scale high-quality learning efficiently
  • Partner with our global training team, operations, and stakeholders to embed learning into the advisor lifecycle, from onboarding through continuous upskilling and re-skilling
  • Support the integration of the Advisor Skills Matrix and learning-performance dashboards into the broader coaching framework, ensuring data directly informs learning priorities
  • Collaborate with site trainers to empower strategic thinking to facilitate simulations, coach critical thinking, and guide human-AI collaboration
  • Help shape new skilling pathways for advisors that support growth into specialized, white glove, roles
  • Contribute to building an integrated learning platform and ecosystem that connects content, data, and coaching tools for a flawless, personalized learning experience
  • Conduct ongoing needs analysis to identify skill gaps, emerging training requirements, and opportunities to align learning initiatives with operational goals
  • Analyze learning outcomes and performance data to iterate and improve content, ensuring training drives measurable improvements in advisor performance
  • Contribute to the development and enhancement of learning analytics dashboards that connect training initiatives to business results

Requirements

  • 3+ years experience designing impactful blended learning experiences across ILT, eLearning, and other engaging formats
  • Tech-forward: excited about demonstrating AI and emerging tech to create dynamic learning solutions and improve efficiency
  • Analytical & Creative: balance storytelling and creativity with data and insights to build effective learning
  • Collaborative: thrive in cross-functional environments and can align learning design with business priorities and operational needs
  • Curious & Adaptive: energized by change and thrive in environments that challenge you to innovate and evolve how people learn
  • Skilled: solid understanding of tools like Articulate Storyline, Rise, or Captivate
  • LMS platforms
  • and editing tools like Camtasia or Audacity

What we offer

  • health insurance
  • six month paid parental leave
  • 401(k) retirement plan
  • 23 paid days off
  • 13 paid flexible holidays
  • paid sick leave
  • extensive learning opportunities
  • flexible share incentives
  • global parental leave
  • employee assistance program and self-care hub
  • flexible public holidays
Spotify - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Learning & Development Specialist

8 matching positions

Learning & Development Specialist

Manage all learning artifacts and programs seamlessly in the LMS system (Corners...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
blueyonder.com Logo
Blue Yonder
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of related experience in a functional training role with an emphasis on learning technology and administration
  • A bachelor's degree is highly desirable
  • Experience with LMS systems (such as SABA, Highspot, and Cornerstone) will be an added advantage
  • A basic understanding of adult learning, e-learning, and distance learning principles required
  • Knowledge of Cornerstone is a must, and other LMS platforms will be an added advantage
  • Strong technical capability and experience in IT systems management are preferred
  • Experience with industry-standard publishing formats such as SCORM and AICC preferred
  • Advanced ability to work with Microsoft applications, especially Excel, PowerPoint, Word, Project, and Visio
  • Well-developed interpersonal and communication skills
  • Ability to solve problems and work across department boundaries independently
Job Responsibility
Job Responsibility
  • Manage all learning artifacts and programs seamlessly in the LMS system (Cornerstone on Demand) and LXP
  • Act as the subject matter expert for Cornerstone On Demand and other LMS platforms
  • Manage persona-based learning pathways and onboarding journeys, tying them to skill development
  • Manage programs and reports within the LMS and LXP systems
  • Implement and maintain AI-driven tools (e.g., AI Role Play in Cornerstone) to enhance learning engagement
  • Generate and analyze reports on completions, feedback, test scores, and program impact
  • Continuously evolve using AI tools and systems to improvise the learning experience and optimize the operations
  • Uploads, publishes, manages, tests, and deploys all content within the LMS/LXP, including online courses, tests, surveys, evaluations, documents, instructor-led training, and curricula
  • Collaborates with cross-functional learning and development SMEs to determine effective methods to package and deploy various forms of training
  • Troubleshoots various technical issues including functionality, connectivity, and access
  • Fulltime
Read More
Arrow Right

Learning & Development Specialist

Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
June 19, 2026
Flip Icon
Requirements
Requirements
  • 5 years of experience
Job Responsibility
Job Responsibility
  • Design, develop, and deliver engaging training programs on soft skills such as communication, emotional intelligence, leadership, negotiation, customer service, team collaboration, and time management
  • Conduct training needs analysis to identify development requirements across teams and departments
  • Customize training content aligned with organizational objectives and different target groups
  • Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics
  • Collaborate with HR and department heads to monitor and report employee development and training outcomes
  • Provide ongoing support and mentoring to help participants apply learned skills in the workplace
  • Stay updated with industry trends, best practices, and tools in learning and development
  • Maintain records of training sessions, participant feedback, and development progress
  • Travel regularly to assigned centers to conduct training sessions and follow-ups
  • Fulltime
!
Read More
Arrow Right

Learning & Development Specialist

The Learning & Development Specialist plays a critical role in supporting the de...
Location
Location
United States , Warrensville Heights, OH
Salary
Salary:
Not provided
engagecleveland.org Logo
Engage Cleveland
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Human Resources, Education, Organizational Development, or related field (or equivalent experience)
  • 2-5 years of experience in Learning & Development, Training, or a related role
  • Experience administering an LMS (Axonify/LEAP preferred)
  • Strong facilitation and presentation skills
  • Knowledge of instructional design principles and adult learning theory
  • Technical proficiency with LMS platforms and e-learning tools (e.g., Articulate Rise)
  • Strong organizational and project management skills
  • Ability to troubleshoot and problem-solve effectively
  • Excellent communication and interpersonal skills
  • High attention to detail and ability to manage multiple priorities
Job Responsibility
Job Responsibility
  • Serve as the primary administrator for the LEAP learning platform
  • Manage user accounts, roles, and access permissions
  • Troubleshoot technical issues and provide support to associates and leaders
  • Maintain system accuracy, including learner data and reporting
  • Manage and organize content within the LMS (courses, paths, resources)
  • Stay current on system updates, releases, and new features
  • recommend enhancements
  • Monitor engagement metrics and provide insights to improve participation and effectiveness
  • Facilitate instructor-led training sessions (in-person and virtual)
  • Deliver leadership development programs, onboarding sessions, and skills-based workshops
What we offer
What we offer
  • Competitive compensation
  • Professional development and leadership training programs
  • Paid time off
  • Flexible scheduling designed to promote a healthy work-life balance
  • Fulltime
Read More
Arrow Right

Learning & Development Specialist

The Learning & Development Specialist plays a critical role in enabling talent g...
Location
Location
Ukraine
Salary
Salary:
Not provided
valtech.com Logo
Valtech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience of successfully implementing learning programs, preferably at a global level
  • Instructional Design – Ability to create structured, learner-centric programs
  • Video content and design - Foundational ability to create and edit video content
  • Digital Learning Tools – Proficiency in LMS, e-learning authoring tools, and virtual platforms
  • Learning Needs Analysis – Strong analytical skills to assess and prioritize development needs
  • Facilitation & Delivery – Skilled in engaging diverse audiences in both in-person and virtual settings
  • Learning Content Development – Expertise in creating impactful materials and resources
  • Learning Theory & Methodology – Deep understanding of adult learning principles and modern approaches
  • Data-Driven Evaluation – Ability to interpret learning data and apply insights for improvement
  • Knowledge of tracking impact and return of investment at initiative/program level
Job Responsibility
Job Responsibility
  • Instructional Design & Content Development: Design and develop high-quality learning programs and materials using evidence-based learning theories and methodologies
  • Provide SME support and guidance on learning design and structure
  • Design and oversee implementation of core learning programs including onboarding, compliance training, AI Academy, Growth Academy, partner certifications and more
  • Digital Learning Solutions: Implement and manage digital learning platforms and tools to deliver scalable, engaging, and accessible learning experiences
  • Learning Delivery: Support and enable delivery of workshops, training sessions, and virtual learning experiences that foster knowledge transfer and skill development
  • Coaching & Development: Provide coaching and guidance to employees and managers to support individual growth and career development
  • Learning Needs Analysis: Support learning needs analysis through to identify capability gaps and learning priorities across the organization
  • Translate insights into actionable development plans
  • Data-Driven Evaluation: Measure learning effectiveness through data analytics, feedback, and performance metrics
  • Use insights to continuously improve programs
What we offer
What we offer
  • Medical insurance
  • Sports reimbursement budget
  • Home office support
  • A number of free psychological and legal consultations
  • Maternity and paternity leave support
  • Internal workshops and learning initiatives
  • English language classes compensation
  • Professional certifications reimbursement
  • Participation in professional local and global communities
  • Growth Framework to manage expectations and define the steps to move towards the selected career
  • Fulltime
Read More
Arrow Right

Learning & Development Specialist

Four Seasons Hotel Miami is looking for Learning & Development Specialist who sh...
Location
Location
United States of America , Miami
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hospitality/Hotel Management degree, or related field
  • At least two year of operational hospitality experience
  • Willing and able to adhere to all Four Seasons’ policies and procedures
  • Represent the People and Culture department in a positive, professional manner at all times
  • Maintain confidentiality of all People and Culture issues
  • Be an advocate for a great employee experience
  • US work authorization is required
Job Responsibility
Job Responsibility
  • Drives service quality assurance initiatives
  • Partners with peers and superiors to determine performance gaps and learning needs
  • Works with Regional L&D Manager and Operational Division Heads to review key metrics and plans training activities accordingly
  • Is involved in ensuring the necessary training and learning is conducted in departments on a consistent basis
  • Manages an effective standard training program and ensures Service Training Manuals are updated regularly and training checklists are turned in for new hires
  • Maintains an effective Certified Departmental Training program
  • Responsible for an indirect reporting relationship with the Certified Departmental Trainers (CDT’s)
  • Trains new CDT’s when required and regularly coaches and develops CDT’s in their role and responsibilities
  • Bases the direction for service quality on a thorough and continuous Quality Needs Analysis
  • Along with RLDM creates and produces a quarterly Quality Needs Analysis (QNA) and planned improvements aligned to property’s goals & budget cycle
What we offer
What we offer
  • Energizing Employee Culture where you are encouraged to be your true self
  • Comprehensive learning and development programs to help you master your craft
  • Inclusive and diverse employee engagement events all year-round
  • Exclusive discount and travel programs with Four Seasons
  • Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
  • Fulltime
Read More
Arrow Right

Learning & Development Specialist

As Learning & Development Specialist, you will be in charge of designing and exe...
Location
Location
Japan , Tokyo
Salary
Salary:
7000000.00 - 9000000.00 JPY / Year
https://www.randstad.com Logo
Randstad
Expiration Date
January 20, 2027
Flip Icon
Requirements
Requirements
  • 3+ years of L&D or Organizational Development Experience
  • Japanese Business Level
  • English Conversation Level
Job Responsibility
Job Responsibility
  • Designing and executing various developmental initiatives, including leadership programs, talent management, onboarding, and global assignments
  • End-to-end management of training programs—from identifying development needs and designing curricula to leveraging digital tools for enhanced learning motivation
  • Utilizing data analytics to derive insights for continuous program improvement
What we offer
What we offer
  • 健康保険
  • 厚生年金保険
  • 雇用保険
  • 土曜日
  • 日曜日
  • 祝日
  • 賞与
  • Fulltime
Read More
Arrow Right

Learning & Development Specialist

We're looking for a Learning & Development Specialist to join our People Ops tea...
Location
Location
Spain , Valencia
Salary
Salary:
Not provided
octopus.energy Logo
Octopus Energy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of experience in People/HR roles, with a strong focus on Learning & Development, training coordination, or talent management
  • Proven ability to manage recruitment processes (end-to-end) and identify top-tier talent
  • Passion for creating world-class learning experiences
  • you care deeply about how people learn and grow
  • Experience working with ATS tools (Lever) and ideally some exposure to LMS (Learning Management Systems) or content creation tools
  • Comfort working in ambiguity
  • you are hands-on, solutions-focused, and love turning "we should do this" into "it's done"
  • Strong skills to build trust and credibility with managers to diagnose team needs effectively
  • Fluent in Spanish and English (B2–C1 level or higher)
Job Responsibility
Job Responsibility
  • Build the Learning Strategy: Partner with hiring managers and department leads to identify skill gaps and design impactful training paths (soft skills, leadership, and technical onboarding)
  • Own the Onboarding Experience: Elevate our "Octo-onboarding," ensuring every new joiner feels welcomed, informed, and ready to succeed from day one
  • Support Talent Acquisition: Lead end-to-end recruitment processes for specific roles, from sourcing and interviewing to offer management, ensuring a perfect cultural fit
  • Culture & Engagement: Drive initiatives that foster a continuous learning mindset and strengthen our culture across the Spanish team
  • Data-Driven Growth: Track and analyze L&D metrics (training ROI, participation, and feedback) to constantly improve the quality of our development programs
  • Internal Training & Facilitation: Facilitate workshops and create engaging content/resources for our internal knowledge base
  • Global Collaboration: Work closely with our international Talent & People teams to align development strategies and share best practices
  • Day-to-Day Support: Manage training logistics, coordinate with external providers, use our ATS (Lever) for hiring, and help with contracts… we all pitch in!
What we offer
What we offer
  • Octopus Energy share options
  • Office breakfast and fresh fruit
  • Flexible benefits (meal vouchers, transport, childcare, private health insurance...)
  • Support for electric vehicle purchases
  • Pension plan
  • Training and professional development
  • Fun, inclusive and collaborative team culture
  • Regular team events (like our “Family Dinners”)
  • Fulltime
Read More
Arrow Right

Learning & Development Specialist

The Learning & Development Specialist will work hand in hand with the Learning &...
Location
Location
United States of America , Miami Beach
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High level of professionalism, integrity and discretion
  • Excellent verbal and written communication skills with strong attention to detail
  • Facilitation and public speaking experience
  • Demonstrated ability to multi-task in a fast-paced environment
  • Ability to connect, engage, and collaborate effectively with team members and business stakeholders
  • High proficiency with Microsoft Office 365 and a working knowledge of LMS
  • Previous experience in luxury hotel operations and/or in learning & development is preferred
  • Candidates must have valid work authorization for the U.S.
Job Responsibility
Job Responsibility
  • Assist Learning & Development Manager to design and execute a compelling learning strategy to drive team member & hotel performance
  • Work with leadership to schedule and organize a diverse set of learning offerings annually for all levels of staff
  • Support the Senior Learning & Development manager in assessing learning needs, design & implementation of custom solutions, and evaluating effectiveness
  • Facilitate learning programs including orientation, departmental onboarding, service culture, and new manager programs
  • Support learning initiatives with program branding and hotel wide communications
  • Ensure all facets of compliance training are completed within corporate driven time frames
  • Attend & facilitates shift briefings to support operational learnings
  • Assist with Standards Testing and collating reports on a monthly basis
  • Work with the People & Culture department to maintain positive employee relations and assist with overall P&C functions to ensure the success of the department
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Complimentary Parking
  • Fulltime
Read More
Arrow Right