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Learning & Development Specialist

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iconplc

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Location:
United States , Blue Bell

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

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Job Description:

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Learning & Development Specialist to join our diverse and dynamic team. As a Learning & Development Specialist at ICON, you will provide support to CTL&D TA Leads for protocol specific training planning within assigned therapeutic area(s). Service/deliverables include support to deliver on protocol specific training related processes, including, but not limited to development / documentation of the Global Protocol Training Plan (GPTP) for each protocol assigned.

Job Responsibility:

  • Services rendered will adhere to applicable SOPs, WIs, policies & codes Good Clinical Practice (GCP), local regulatory requirements, etc.
  • Complies with relevant training requirements
  • Responsible for maintenance of the training library and relevant workflows, serving as a conduit between EBIS Learning Systems Solutions team, study teams, and TA Lead as appropriate
  • Manages content of training repository with appropriate mechanisms in place to support version control and compliance
  • Responsible for central management of materials in partnership with CTL&D TA Lead
  • Responsible for successful migration of legacy training processes and/or systems for defined studies, where applicable
  • Responsible for ensuring version control of training materials
  • Contribute to lessons learned and overall continuous improvement
  • Supports oversight of operations process, tools and reporting and ensures necessary training/support established
  • Support reporting of performance metrics per CTL&D agreed KPIs
  • Proactively identify issues to study team contacts and collaboratively develop solutions.

Requirements:

  • Bachelor’s degree in Human Resources, Education, or a related field
  • 2 years of clinical trial operation experience
  • Strong working knowledge of ICH-GCP, company standard operating procedures, local laws and regulations, assigned protocols and associated protocol specific procedures
  • Strong IT skills in appropriate software and company systems
  • Willingness to travel with occasional overnight stay away from home according to business needs
  • Proficient in speaking and writing the country language and English
  • Good written and oral communication skills as appropriate.
What we offer:
  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Additional Information:

Job Posted:
January 07, 2026

Work Type:
Remote work
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