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The Learning & Development Officer will coordinate and deliver meaningful learning activities, such as e-learning courses and in-person training, supporting the business to maintain compliance and training records, and help colleagues embed learning into their day‑to‑day work.
Job Responsibility:
Leadership & Growth Development: Administration of key leadership programmes and support for new initiatives
Induction: Own and improve the corporate induction experience
design induction schedules
deliver key induction modules
Digital Learning: Maintain online-learning platforms, drive content, support digital training creation, and report on compliance
Apprenticeships: Coordinate programmes, liaise with providers, support Gateway/EPA, and manage apprenticeship documentation
Talent Development: Coordinate our graduate development programme, organise training events, and help drive continuous improvements
Statutory Training: Arrange compliance training, coordinate sessions, maintain accurate training records and manage compliance
Appraisal System (PFG): Support the implementation of a new appraisal system, reporting, and follow‑up learning actions
General Support: Produce training materials, support HR/Recruitment admin tasks during peak periods, and provide ad-hoc lunch cover for Reception front of house
Requirements:
5 GCSE’s A - C or equivalent including English grade C or above
Previous experience of working in a busy office/admin role
To be proficient in Microsoft 365 packages including Teams, Word, Excel, Powerpoint and Outlook
To be an excellent communicator, including both verbal and written forms of communication
Strong organisational skills to plan, schedule and manage multiple training programs
Confident delivering training or presentations to groups or individuals
A passion for supporting and developing people
Outgoing, friendly and approachable with a genuine desire to help others
Attention to detail and the ability to evidence continual quality and consistency
An enthusiastic, self-starter with the ability to manage and prioritise your own workload
Nice to have:
A qualification in L&D, CIPD Level 3, or the desire to work towards this qualification
Experience of working in a learning and development role within a similar environment
Experience of working within a busy HR team (helps with the design of management skills training and HR topics)
Experience of working with an e-learning system/developing e-learning modules
Experience of setting up and managing apprenticeship training programs using the Levy
Able to work with an attitude of continuous improvement with the business needs at heart
Full, UK Driving licence
What we offer:
Competitive salary – accredited Living Wage employer
25 days holiday per year, plus bank holidays
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Subsidised canteen
Free parking
Free turkey or voucher at Christmas
Access to employee benefits including Perkbox with salary sacrifice options and retail discounts