Learning & Development Officer Job at Translation Empire (Islamabad)

Learning & Development Officer

The trainer’s main objective is to prepare customer service representatives to p...

Location

United States , Nashville, TN / Mount Sterling, KY / Martinsville, VA / Orlando, FL

Salary:

44000.00 USD / Year

Helpware

Expiration Date

Until further notice

Requirements

At least 1+ years of experience in BPO or call center training or learning & development
Outstanding verbal and written communication in business terms
Capability to maintain the highest confidentiality around company proprietary information
Ability to multitask and prioritize
Solid problem-solving skills
Strong organizational skills
Quick thinkers & able to adapt
Highschool diploma or equivalent
Availability to travel 80% of the time

Job Responsibility

Creates lesson plans for training delivery
Reviews, evaluates and modifies, if necessary, the training curriculum
Prepares materials and resources for training delivery
Reserves training room and equipment
Checks equipment and networks for functionality and access
Reviews and masters all content and activities for instruction
Provides clear instruction using a variety of techniques and activities
Enforces adherence and attendance of participants
Maintains a positive learning environment
Evaluates learning and mastery of content, skills and procedures

Fulltime

Learning & Development Officer

Create and maintain filing systems. Create and type office correspondence using ...

Location

Indonesia , Pontianak

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
No license or certification required

Job Responsibility

Create and maintain filing systems
Create and type office correspondence using a computer
Distribute and route mail
Order and track Human Resources office supplies and forms
Answer phone calls and record messages
Create new employee personnel file
Assist walk-in candidates with application procedures
Maintain space designated for completing applications
Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines
Inform Human Resources management of issues related to employee relations

Fulltime

Learning & Development Officer

Translation Empire PK is hiring a passionate and organized Learning & Developmen...

Location

Pakistan , Rawalpindi; Islamabad

Salary:

Not provided

Translation Empire

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Human Resources, Education, or a related field
1–3 years of experience in a learning and development or HR-related role
Familiarity with adult learning principles and training coordination
Good command of Microsoft Office tools and LMS platforms
Strong communication, organization, and interpersonal skills

Job Responsibility

Assist in planning and executing training programs aligned with business needs
Conduct basic training needs assessments and collaborate with teams to identify skill gaps
Coordinate logistics and administration for internal and external training sessions
Develop training materials, guides, and digital content as needed
Monitor training effectiveness through feedback collection and performance analysis
Maintain accurate records and data in the Learning Management System (LMS)
Support onboarding activities and continuous learning initiatives
Stay updated with new learning tools, trends, and methodologies to enhance training quality

Fulltime

Learning & Development Officer

At Marriott International, we are dedicated to being an equal opportunity employ...

Location

Indonesia , Pontianak

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Create and maintain filing systems
Create and type office correspondence using a computer
Distribute and route mail
Order and track Human Resources office supplies and forms
Answer phone calls and record messages
Create new employee personnel file
Assist walk-in candidates with application procedures
Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities
Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines
Inform Human Resources management of issues related to employee relations within the division or property

Fulltime

New

Learning and Development Officer

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Adult Learning and Assessment of Learning Styles. Curriculum Design related certification
At least 2 years related work experience in a contact center environment
Working knowledge of MS Office applications (Excel, Word, PowerPoint, Outlook), Visio, Captivate, Articulate or any e-learning tool
Above Average problem-solving, decision making, analytical skills
Excellent written and verbal communication skills
Excellent project/time management skills, public presentation skills, and classroom management

Job Responsibility

Adhere to the standard ADDIE methodology, while leveraging best practices in adult learning theories, for instructional design
Identify and interview subject matter experts and target audiences to determine client’s business and performance requirements
Determine the learning goals and identify appropriate learning solution(s) and/or comprehensive training plan for a given situation – and, vary the elements/approach of the instructional design to maintain the attention of the learner and to produce the most appropriate solution
Develop concise, creative, effective, and high-quality instructional materials. Course deliverables include design documents, objectives, video scripts, storyboards, eLearning, WBTs, job aids, reinforcement materials, prototypes, instructor and participant materials
Manage content review process which includes validating learning objectives, incorporating changes as needed into materials and course effectiveness and ensuring final project deliverables are of the highest quality
Design, conduct and analyze surveys, tests, interviews, focus groups, observation procedures, sampling techniques, and reports to evaluate learning solutions
Complete analysis of all existing training on a specified topic and identify improvement opportunities to improve learning effectiveness and retention
Work in team environment and collaborate with other members of the learning and development organization located around the globe
Available for occasional travel if necessary

Fulltime

Development Officer - Talent & Learning

Development Officer – Talent & Learning Up to £30,000 basic salary Monday–Friday...

Location

United Kingdom , Solihull

Salary:

30000.00 GBP / Year

Outsource UK

Expiration Date

Until further notice

Requirements

Minimum 12 months’ Collections experience (ideally Mortgages/BTL/Motor Finance)
Experience in coaching/training delivery or strong desire to move into L&D
Confident communicator with strong call handling skills
Good knowledge of FCA Conduct Rules and compliance expectations
Strong organisation skills and attention to detail

Job Responsibility

Deliver training sessions and coaching
Support onboarding and ongoing colleague development
Identify skills gaps and recommend learning interventions
Conduct roleplays and live call observations
Ensure training meets FCA, GDPR, and internal compliance standards
Create and update training materials

What we offer

25–30 days holiday + birthday, Christmas Eve & New Year’s Eve off
Pension contribution up to 10%
Profit related pay + share save scheme
Discounts
Wellbeing support
Volunteering day
Life assurance

Fulltime

Learning and Development Officer

We have an exciting opportunity for a Learning and Development Coordinator to jo...

Location

Australia , Perth

Salary:

Not provided

Clough

Expiration Date

Until further notice

Requirements

Bachelor's degree in Human Resources or Organisational Development
1 year of previous experience in a similar position
Experience within the Construction industry will be highly regarded
The ability to learn and apply new skills and technologies to keep up with changes in the industry or workplace
Excellent Microsoft 365 tools skills
Excellent communication and organisational skills
Ability to build and maintain productive relationships

Job Responsibility

Coordinate onboarding programs for new hires, including workshops and inductions on company processes and IT systems, ensuring alignment with values, safety, and operational standards
Supporting the planning and the oversight of mandatory training, monitor completion, and ensure compliance with internal and regulatory requirements
Collaborate with internal teams to deliver functional and system-specific training, while developing and maintaining up-to-date training materials and digital resources
Collect feedback, assess training effectiveness, and recommend improvements to enhance learning outcomes and engagement
Support company-wide learning initiatives such as leadership programs, digital platforms, graduate and internship programs, and promote a culture of continuous development
Support in managing partnerships and collaborate on inclusive hiring practices, support programs for underrepresented groups, and contribute to traineeship, apprenticeship, and youth engagement initiatives aligned with social responsibilities goals

What we offer

A competitive remuneration package
Industry leading paid parental leave program from the day you join
Flexible and remote work options to manage work and lifestyle commitments
Ongoing learning and development opportunities (through Engineers Australia, AIM Training, LinkedIn Learning and more)
Excellent end of trip facilities and free gym onsite
Numerous mental health and well-being programs
Special offers on private health insurance, salary packaging, banking, retail and more
Exposure to a range of iconic projects and industries
Salary continuance insurance (criteria applies)

Fulltime

Learning and Development Officer

The Learning and Development Officer's main objective is to prepare customer ser...

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Must be a regular employee
No behavioral or disciplinary case over the last 6 mos.
No attendance-related sanction higher than a 1st written warning at the time of application
No business impacting call-out from the client over the last 3 mos.

Job Responsibility

Creates lesson plans for training delivery
Reviews, evaluates, and modifies, if necessary, the training curriculum
Prepares materials and resources for training delivery
Reserves training room and equipment
Provides clear instruction using a variety of techniques and activities
Enforces adherence and attendance of participants
Maintains a positive learning environment
Evaluates learning and mastery of content, skills, and procedures
Provides feedback and guidance to learners
Enforces company rules and policies during training hours

Fulltime

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