Learning & Development Manager

We’re looking for a Learning & Development Manager who brings the same intentionality to developing people that we bring to crafting fine jewelry. In this role, you’ll lead the design, delivery, and evolution of learning programs that shape how our jewelry consultants, showroom leaders, and customer service teams show up for customers every day. You’ll be the connection between our brand values and the behaviors that bring them to life, building a team culture where growth, excellence, and joyful customer experiences are the norm. This is a role for someone who leads with curiosity, coaches with intention, and builds programs with purpose. You’ll work cross-functionally with Sales, HR, and Senior Leadership and Service Teams to ensure our learning strategy drives measurable results and reflects the Brilliant Earth brand in every module, facilitator guide, and coaching conversation. This role is remote, with travel expected up to 40% for showroom visits, new location openings, and regional training support.