Learning & Development Manager

• Design and deliver leadership development programmes for General Managers and the wider leadership team
• Partner closely with senior stakeholders to build capability aligned with business priorities and organisational growth
• Coach and support leaders to drive individual development and performance improvement
• Identify skills gaps across the business, particularly within sales and operational leadership teams, and shape learning priorities accordingly
• Act as a trusted Learning & Development partner and first point of contact for L&D initiatives and queries across the group
• Manage relationships with external training providers to ensure the delivery of high quality and impactful programmes
• Lead the design and rollout of new learning initiatives, including induction and guest service programmes
• Create engaging, practical, and scalable learning content tailored to the Staycity business and culture
• Facilitate workshops, training sessions, and group learning experiences across multiple audiences and locations
• Adapt facilitation and learning approaches to suit different learning styles and operational needs
• Manage the end to end coordination of learning programmes, including logistics, scheduling, venues, travel, accommodation, materials, and stakeholder communication
• Evaluate programme effectiveness through feedback, engagement metrics, and learning data to continuously improve impact and experience
• Contribute to a culture of continuous learning, leadership development, and operational excellence across the organisation

• 3+ years’ experience in Learning & Development across any industry
• Experience designing and delivering training programmes, leadership development initiatives, or learning workshops
• The ability to work across both the strategic and operational sides of Learning & Development
• Strong stakeholder management skills, with confidence partnering with senior leaders and cross functional teams
• Experience working with external training providers or facilitators would be an advantage
• Brings a growth mindset and is eager to continuously learn and develop
• Has a positive, can do attitude and enjoys working in a fast paced environment
• Is hands on and comfortable managing both logistics and strategy
• Is proactive, driven, and takes ownership of their work and initiatives
• Cares about creating engaging and impactful learning experiences for others

Experience working with external training providers or facilitators would be an advantage

• Paid family leave (>1 year of service)
• Flexible working patterns
• Generous holiday allowance
• Bonus scheme that rewards high performers based on our core values and tied to individual property goals
• Discounted rates for overnight stays for you, your family and friends
• Refer and earn scheme if you successfully refer a friend to work with us
• Cycle to work scheme- to support a healthy lifestyle and our planet
• Education Support to help you foster new skills
• Volunteer days: 2 paid volunteer days per year
• Support for you and your family when you need it with our Employee Assistance Program (EAP)