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We are seeking a highly motivated and experienced Learning and Development (L&D) Manager to join our dynamic team. This individual will plan, organize, direct, and control the performance of worldwide strategic L&D projects. The L&D Manager will play a key role in designing, developing, and overseeing training programs related to financial, cultural, and technical processes. The ideal candidate will have a strong background in creating effective training materials, facilitating engaging learning experiences, and managing a team to enhance operational performance and support organizational goals. This candidate will be passionate about fostering a culture of continuous learning and improvement while driving operational excellence.
Job Responsibility
Manages L&D staff, ensuring the effective design, development, and delivery of training programs
Selects, trains, develops, and motivates a team of L&D specialists and coordinators
Leads high-level, cross-functional projects to manage and resolve significant business issues and to implement worldwide quality business or process improvement systems
Conducts training needs assessments in collaboration with various stakeholders to identify skill gaps and development opportunities
Establishes policies and procedures, program governance, and business process design for all learning and development initiatives
Evaluates the effectiveness of the company's training programs and initiatives, developing strategies and solutions to worldwide issues impacting the company, and presenting recommendations to senior management
Manages relationships with IT, business stakeholders, and relevant outsource/consulting providers to ensure technical development and support services meet learning objectives
Oversees the creation of training content, including eLearning courses, instructor-led materials, and job aids, using tools such as Adobe Captivate or Articulate Storyline
Acts as the single point of contact for strategic L&D projects, regularly reporting project status to program managers, senior management, and stakeholders
Manages the departmental operations budget for learning and development activities
Requirements
Education: Bachelor's degree/equivalent in accounting, finance, business, human resources, information systems, instructional design or another related discipline
Experience: Five (5) or more years of professional experience in Learning & Development, management consulting, project/program management, or organizational change management
Proven ability to innovate, develop, and produce high-quality results on a consistent basis
Demonstrated strong understanding of business and financial planning functions
Strong management, human relations, analytical, and communication skills
Experience with Adobe Captivate, Articulate Storyline, or other eLearning authoring tools
Expertise in designing and delivering training programs to diverse audiences
Excellent presentation, verbal, and written communication skills
Ability to manage multiple priorities and lead complex projects
Proficiency in Microsoft Word, Excel, and PowerPoint