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Learning & Development Lead

paconsulting.com Logo

PA Consulting

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Location:
United Kingdom , London

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This Learning & Development Lead you are accountable for shaping, delivering and continuously improving a portfolio of learning and capability initiatives that support business priorities and enable our people to grow and thrive in their careers. You will lead and mentor others, manage complex stakeholder relationships, use insight and data to drive decisions, and ensure high standards of operational excellence across delivery. You are recognised as a trusted expert and advisor, capable of influencing senior stakeholders, leading teams through change, and embedding a strong learning culture.

Job Responsibility:

  • Determine annual priorities and projects aligned to firm strategic priorities
  • Own the PA curriculum across blended, in-person, virtual and on-demand modalities and ensure accessibility across geographies
  • Share vision and direction with Talent & Development leads and take learning specialists with you to deliver against agreed priorities
  • Bring best practice, new thinking and external insight into projects to improve quality and impact
  • Own a portfolio of learning programmes and ensure quality delivery, active participation and programme currency
  • Identify the barriers to learning experienced by PA people and lead initiatives to enable access to learning
  • Build trusted relationships, influence senior stakeholders and use networks to deliver outcomes and enable others
  • Drive campaign style communications, learning communities, and use mentoring and manager enablement to increase adoption and transfer of learning
  • Ensure learning opportunities are easy for busy consultants, leader, and business professionals to find and apply learning at point of need
  • Ensure all learning experiences are perceived as relevant, inclusive and well designed
  • Lead, mentor and develop a small team of learning specialists
  • set standards for design, facilitation, and service levels
  • build internal faculty capability (SMEs/partners) for scalable delivery
  • Collaborate with Talent & Development leads on delivery of the Talent plan and relevant people plan items
  • Partner with PA Workday Team, Digital Learning, and L & D Operations over delivery and optimisation of the LMS and digital learning ecosystem
  • Maintain programme documentation, dashboards, and manage risks for consistent, audit‑ready execution
  • Use data, insight and evidence to evaluate success, improve effectiveness and inform decisions
  • Track adoption, enrolment, completion and confidence scores for core curriculum programmes
  • Monitor engagement (Growth driver – Learning) and take actions to promote a learning culture
  • Use data to test and iterate content, modality and scheduling to maximise learner experience
  • Manage annual programme reviews with learning specialists and sponsors using data, feedback and impact stories to course‑correct
  • Lead and develop the L& D Operations team, setting clear direction, standards and priorities
  • Own and optimise the use of Workday Learning, maximising functionality to improve learner experience, automate workflows, ensure data integrity and support scalable delivery
  • Streamline learning operations and reporting, reducing manual and repetitive tasks through the intelligent use of AI and automation technologies
  • Strengthen collaboration between Learning Operations, Learning Specialists, and the Digital Learning team

Requirements:

  • Proven L&D manager experience in management consulting or professional services leading multi‑programme portfolios and a small L&D team
  • Skills: Stakeholder consulting, instructional design oversight, facilitation (preferred), learning analytics, and programme operations
  • Mindset: Data‑led, outcomes‑focused, comfortable with partnership cultures and high‑performing fee‑earner audiences
  • Desirable: CIPD (L&D), familiarity with modern learning tech
  • Must meet UK residency requirements for security clearance (British citizen or resident in the UK for the past 5 years)

Nice to have:

  • CIPD (L&D) qualification
  • Familiarity with modern learning tech
What we offer:
  • Health and lifestyle perks accompanying private healthcare
  • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
  • Generous company pension scheme
  • Opportunity to get involved with community and charity-based initiatives
  • Annual performance-based bonus
  • PA share ownership
  • Tax efficient benefits (cycle to work, give as you earn)

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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