Learning & Development ICT Trainer

• Deliver training sessions for officers & staff in accordance with national or force policies, with primary focus on ICT systems
• Prepare training materials, lesson plans and schemes of work for delivery, and update as required in line with procedural and legislative changes, or version updates
• Liaise with subject matter experts internally and externally to support continuous improvement of materials and delivery
• Support, train and guide officers & staff to develop their skills and personal & professional attitudes in line with force values statement
• Ensure students are aware of their Data Protection, Security and Computer Misuse responsibilities as well as force policies
• Ensure students are aware of health issues linked to the use of display screen equipment, act and advise to reduce the potential for strain or injury
• Ensure students have the required skills to successfully and safely perform their duties through effective assessment of their learning
• Undertake Training Needs Analysis for internal teams and external partners working in force
• Manage students whilst on courses, assess performance and take prompt action to address inappropriate behaviour, handling any needs or concerns sensitively and confidentially, in accordance with force policies
• Travel to various locations locally and nationally as required in order to attend courses or events, and collaborate with other forces or external agencies

• AET or other relevant training qualification (or working towards)
• Experience of working within an ICT training role
• Experience in the design and delivery of ICT courses
• Good organisational skills – being able to plan, prioritise and coordinate activities
• Excellent communication skills- being able to explain topics clearly and demonstrate effective written communication
• Proven ability to use Microsoft Office and other ICT packages
• Have an understanding and knowledge of diversity in the workplace
• Customer focused approach
• Confident speaking to officers & staff at all levels
• Ability to work in a team environment
• Self-motivated and focused on achieving high levels of performance
• Commitment to own learning and development
• Ability to work unsupervised
• Appreciation of the requirements around working with personal and sensitive information
• Genuine desire to improve organisational performance and to make a difference

Knowledge and experience with relevant ICT police systems