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Saffron Housing Trust Logo Saffron Housing Trust · Human Resources

Learning & Development Coordinator

United Kingdom, Long Stratton, Norwich, Norfolk Employment contract 28000.00 GBP / Year · Job Posted January 10, 2026
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Job Description

We have an exciting opportunity for a Learning & Development Coordinator to support the delivery and coordination of the learning and development (L&D) activities that underpin our organisational vision, culture, and strategy by providing high-quality administrative, logistical, and reporting support to ensure colleagues have a professional, seamless learning experience.

Job Responsibility

  • Coordinate the end-to-end logistics of learning events, including scheduling, booking venues, managing participant lists, and communicating event details
  • Oversee all Health & Safety and mandatory training, ensuring colleagues complete essential learning on time
  • Maintain and update the training matrix, tracking completion, gaps, and compliance requirements
  • Work closely with the L&D Lead and People team to deliver a professional and joined-up L&D service
  • Maintain the Learning Management System (LMS), ensuring all records, courses, and completion data are accurate
  • Assist in organising learning events, workshops, content creation and other engagement activities

Requirements

  • Educated to A-Level (or equivalent experience in a learning or administrative role)
  • Proven experience in an administrative, coordination, or support role, ideally within Learning & Development, HR or a similar people-focused function
  • Coordinating training bookings, calendars or events logistics
  • Strong administrative accuracy with high attention to detail
  • Good written and verbal communication
  • Excellent organisational skills with the ability to prioritise workload effectively
  • Proficient in Microsoft Office
  • An understanding of confidentiality, data protection and good record-keeping practice
  • Ability to work collaboratively within a team and build effective working relationships
  • Proactive, reliable, and solution-focused approach to work
  • Customer-service mindset
  • Flexible and adaptable, with a willingness to learn and improve processes
  • Self-motivated and able to work independently while maintaining communication with others
  • Visible, credible and consistent role model for organisational values and professional codes of conduct
  • Highly motivated, resilient and committed to delivering for our people and tenants
  • Enthusiastic about people’s learning and development
  • Communicating with a range of stakeholders

Nice to have

  • CIPD Level 3 or equivalent experience, or the desire to work towards
  • Experience of Learning Management Systems (LMS) or Learning Platforms
  • Experience in Health & Safety administration or compliance monitoring
  • Working with external training providers
  • Managing purchase orders and invoices
  • Understanding of the Learning & Development cycle and how training supports organisational goals
  • Awareness of Health & safety compliance requirements and reporting
  • Ability to generate clear, concise reports and summaries of learning data
  • Understanding of L&D principles and best practice including digital learning innovation

What we offer

  • Learning And Development: Covers the membership fee of one professional body relevant to your job role, and excellent opportunities for training & courses
  • Time Off: Generous holiday entitlement, Holiday Trading, Volunteer and study days, and Enhanced Family Leave
  • Prioritising Mental Health: Access to our Employee Assistance Program, trained Mental Health First Aiders and wellbeing check-ins
  • Aviva Pension Scheme: Choose your contribution and Saffron match up to 10%, and we offer Life Assurance cover
  • Health Schemes: Bupa Private Medical Insurance, Medicash Cashback Plan [eligible after probation completion]
  • Salary Sacrifice Schemes: Cycle to work, and Tusker Car Scheme
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