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Be a part of one of Australia’s leading financial institutions as a Learning & Development Consultant! This is a high-impact, 6-month contract focused on a major digital transformation within the Fraud Operations space. You will play a key role in turning complex workflow changes into engaging, simple, and effective learning resources.
Job Responsibility:
Impact large-scale digital transformation by supporting a massive workflow system overhaul
Design creative training content, including high-quality videos and develop resources
Support major workflow changes by translating complex technical processes into easy-to-digest guides
Partner with Product Owners and Change Managers to ensure team readiness and adoption
Requirements:
Proven experience in L&D/ instructional designer within a large-scale corporate environment
Strong skills in creating engaging digital content
Comfortable managing stakeholder complexity
Nice to have:
Previous experience in Financial Services or Fraud Operations