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The Learning & Development (L&D) Administrator plays a key role in supporting the coordination, delivery, and administration of learning initiatives across IFG. The role ensures employees have support to access to high-quality development opportunities that align with business objectives and promote a culture of continuous improvement.
Job Responsibility
Support the planning, scheduling, delivery, and evaluation of training programmes, workshops, and learning activities
Assist with updating training calendars, course bookings and attendance tracking
Respond to training-related queries via the L&D inbox, ensuring timely and accurate responses
Ensure call to the L&D line are answered in a timely manner
Process and confirm apprenticeship approvals where required
Assist in maintaining accurate apprenticeship data
Support the team with Apprenticeship completion process, ensuring timely delivery on completion certificates
Coordinate the ordering of apprenticeship resources and materials, ensuring they are prepared and distributed in advance of learners' first workshop.
Requirements
Experience working within a Learning & Development or HR environment
Strong organisational and coordination skills with high attention to detail
Excellent communication and interpersonal skills
Ability to manage multiple priorities and meet deadlines
Strong proficiency in Microsoft Office, particularly Excel
Experience in working with Learning Management Systems (desirable).
Nice to have
Experience in working with Learning Management Systems