Learning Designer Job at Randstad (Vancouver)

Job Description

Our client is seeking a talented and agile Learning Designer to join their Product Operations team. The Product Operations division's mandate is to transform the brand's product operating model, reducing operational complexity and eliminating barriers to clean strategy execution. In this role, you will report to the Manager of Product Training and take responsibility for the end-to-end design, development, implementation, and evaluation of modern learning solutions. Your work will directly support large-scale technology projects, systems rollouts, and functional transformations within the global Product Organization. Desired Start Date: ASAP Duration: 6-Month Contract (With a high likelihood of extension) Location: Hybrid (3 days per week on-site at the Vancouver, BC headquarters) Hours: 40 hours per week

Job Responsibility

Lead and execute all aspects of instructional creation, including project scoping, storyboarding, scriptwriting, building, and revising content based on stakeholders' inputs
Produce scalable, synchronous, and asynchronous learning experiences, including in-person and virtual Instructor-Led Training (ILT) sessions, interactive eLearning courses, branching scenarios, animated activities, videos, presentations, and user guides
Conduct collaborative discovery sessions with Subject Matter Experts (SMEs) and cross-functional stakeholders to accurately analyze deep learner needs
Deconstruct complex technical systems, internal enterprise software tools, and macro corporate processes into digestible training modalities that maximize learner retention
Coordinate, deliver, and run point on high-visibility virtual and in-person training events and platform launches
Maintain, optimize, and update existing training repositories and learning paths within the corporate Learning Management System (LMS) and internal SharePoint hubs
Craft targeted performance assessments, collect post-training success metrics, and leverage user feedback to optimize future training iterations

Requirements

3–5 years of progressive experience working as a Learning Designer, Instructional Designer, Training Specialist, or Digital Content Developer
Proven experience building corporate training materials specifically for large-scale technology implementations, functional software products, and technical systems
Highly proficient with standard multimedia design and authoring tools, such as Articulate Storyline, Articulate Rise, Adobe Premiere, Adobe Photoshop, and Adobe Illustrator
Deep understanding of core instructional design frameworks, including the ADDIE model, SAM model, Action Mapping, and Performance Support concepts
Advanced physical and virtual facilitation skills, with demonstrated experience engaging diverse, multi-functional corporate audiences
Exemplary attention to detail, strong cross-functional relationship-building skills, and a proven ability to deliver high-quality products under tight, agile timelines

What we offer

Global Brand Exposure: Work with a world-renowned retail and lifestyle leader at the forefront of design, culture, and technical innovation
Cutting-Edge Portfolio: Collaborate within a highly progressive Systems Training environment, brainstorming and implementing modern, interactive learning strategies
True Hybrid Culture: Experience a dynamic office space in beautiful Vancouver, BC, paired with work-from-home flexibility
High-Impact Ownership: Own the entire instructional design lifecycle for critical, enterprise-wide technology and software deployment initiatives

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