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At IKEA, people are at the heart of everything we do. As a Learning Delivery Specialist, you play a key role in creating the preconditions for our co-workers to grow, perform, and deliver an inspiring IKEA experience to our customers. You will be responsible for executing learning delivery across the Market Area in an efficient, consistent, and engaging way—ensuring our learning offers support both business needs and individual development.
Job Responsibility:
Deliver learning content across the Market Area in line with global and country learning frameworks
Coordinate with the Country Leadership & Competence team to implement global learning tools and offers
Execute the country training calendar for leadership and competence development
Facilitate learning sessions or secure skilled facilitators when needed
Use digital learning tools and systems to ensure efficient delivery and accurate follow-up
Partner with line managers and stakeholders to identify and support learning needs
Follow up on learning outcomes and ensure impact on performance and engagement
Actively promote IKEA values and culture through learning environments and activities
Work interdependently to ensure local business needs are met through relevant learning offers
Maintain/improve/change the facilitators pool for the market and share it with the country
Consolidate feedback for all the development programs & Recommend changes and enhancements to training
To connect with relevant partners for updating learning hours
Follow up on the deliverables and outcome of the learning activities
Training data – what is available and what is completed for each coworker and populate Power BI accordingly and all other administrative requirements are taken care of preparation of rooms, etc
Be available to assist other markets in training if the need arises
New joiners’ induction plans and collaboration with functions and material
Requirements:
Minimum 5 years of experience in learning & Development
Proven experience in developing people and organisations
Good understanding of learning delivery methods and facilitation
Preferred: Exposure to cross-functional work within the INGKA/IKEA matrix
Nice to have:
Are passionate about developing people and strengthening organisations
Have a strong interest in leadership and competence development
Are an ambassador of IKEA values and culture
Enjoy collaborating with multiple stakeholders across units and functions
Are comfortable working independently while being a strong team player
Communicate confidently and inspire others through facilitation
Thrive in a digital and structured learning environment
Are motivated to create a great co-worker experience