Learning Delivery Partner, Outsourcing Job at Meta (New York)

GSI Sales

As part of the OpsRamp presales team, revolutionize cloud computing by deliverin...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High passion for learning new technologies in the market
Excellent communication skills (oral, written, and presentation) with the ability to articulate and sell on value propositions to GSIs
Deep understanding of GSIs Business Ecosystems and knack to position product/platform as integrated solutions with partners
A track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
Strong problem-solving skills with an ability to analyze problems and develop actionable and appropriate tactical plans quickly
Adaptability and flexibility to work in a startup environment
Strong sales acumen with an understanding across ITOM & AIOps solutions
Strong understanding of Strategic Consulting, Systems Integration, Global Delivery Models, Managed/IT Outsourcing Services, Infrastructure Management Services, IT/Data Center Transformation, ITOM & AIOps, Cloud Computing, Platform Service, etc.
Exceptional interpersonal and relationship management skills
Proven ability to build and maintain executive-level relationships

Job Responsibility

Develop and maintain Exec relations within Global System Integrators (GSIs) to broaden awareness and acceptance of OpsRamp AIOps Solutions to power their Managed Services Platforms
Recruit new GSIs in line with the company’s direction to drive growth for the OpsRamp business
Develop and execute a strategic business plan that meets and exceeds revenue targets
Align with cross-functional stakeholders including Product Management, Engineering, Marketing, Sales, and Operations
Create incremental revenue opportunities with GSIs via new joint solution offerings, new markets, and joint customer pursuits
Develop and maintain a robust deal pipeline with targeted solutions to continuously grow the business and generate incremental revenue
Provide timely, concise, accurate information of account & opportunity status, plans, and events
Manage and report business through accurate forecasting, stakeholder updates, and quarterly business reviews
Exceed revenue growth expectations
Achieve quarterly and annual bookings targets by growing joint partner business across the globe

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Specific programs catered to helping reach career goals
Inclusive environment celebrating individual uniqueness

Fulltime

Account Manager, Global System Integrator

Account Manager for OpsRamp business focusing on Global System Integrators. This...

Location

United States , New Jersey or Texas

Salary:

194500.00 - 456500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High passion for learning new technologies in the market
Excellent communication skills (oral, written, and presentation) with the ability to articulate and sell on value propositions to GSI's
Deep understanding of GSI's Business Ecosystems and knack to position product / platform as integrated solutions with partners
A track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
Strong problem-solving skills with an ability to analyze problems and develop actionable and appropriate tactical plans quickly
Strong sales acumen with an understanding across IT Operations Management and AI Ops Platform solutions (ITOM & AIOps)
Strong understanding of Strategic Consulting, Systems Integration, Global Delivery Models, Managed / IT Outsourcing Services, Infrastructure Management Services, IT / Data Center Transformation, ITOM & AIOps, Cloud Computing, Platform Service, etc.
Exceptional interpersonal and relationship management skills
Proven ability to build and maintain executive-level relationships
Bachelor of Engineering, MBA (Preferred)

Job Responsibility

Develop and maintain executive relations within Global System Integrators (GSI's) to broaden awareness and acceptance of OpsRamp AIOps Solutions to power their Managed Services Platforms
Recruit new GSI's in line with the company's direction to drive growth for the OpsRamp business
Develop and execute a strategic business plan that meets and exceeds revenue targets
Align with cross-functional stakeholders including Product Management, Engineering, Marketing, Sales, and Operations
Create incremental revenue opportunities with GSI's via new joint solution offerings, new markets, and joint customer pursuits
Develop and maintain a robust deal pipeline with targeted solutions to continuously grow the business and generate incremental revenue
Provide timely, concise, accurate information of account and opportunity status, plans, and events
Manage and report business through accurate forecasting, stakeholder updates, and quarterly business reviews
Exceed revenue growth expectations
Achieve quarterly and annual bookings targets by growing joint partner business across the globe

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive benefits suite supporting physical, financial and emotional wellbeing
Career development programs

Fulltime

AWS Data Engineering Manager

The AWS Data Engineering Manager plays a mission-critical role in enabling BT’s ...

Location

United Kingdom , London

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Leadership in data engineering and Agile delivery
Advanced knowledge of AWS data services (e.g. S3, Glue, EMR, Lambda, Redshift)
Expertise in big data technologies and distributed systems
Strong coding and optimisation skills (e.g. Python, Spark, SQL)
Data quality management and observability
Strategic thinking and solution architecture
Stakeholder and vendor management
Continuous improvement and innovation mindset
Excellent communication and mentoring abilities
Proven experience managing data engineering teams in cloud-native environments

Job Responsibility

Team Leadership & Coaching: Lead and mentor a team of data engineers, guiding them through complex, open-ended projects and fostering a high-performance, collaborative culture
Technical Direction & Strategy: Shape the technical vision of the data engineering function, contributing deep expertise across big data, systems design, machine learning, and cloud infrastructure
Data Infrastructure & Optimisation: Oversee the development and maintenance of accurate, high-quality datasets and optimised codebases that support data products, pipelines, and scalable architectures
Agile Delivery & Best Practices: Ensure teams follow Agile methodologies and engineering best practices to consistently deliver high-quality, production-ready solutions
Data Quality & Visibility: Coordinate the use of internal and external data sources to define and monitor key indicators of data quality, pipeline health, and infrastructure performance
Resource Management: Allocate engineering resources effectively to address priority issues, ensuring timely responses and measurable outcomes
Solution Design & Delivery : Translate business objectives into scalable, end-to-end data solutions that meet customer needs and align with strategic timelines
Vendor & Partner Collaboration: Manage relationships with outsourced partners and suppliers, setting clear expectations around deliverables, quality, timelines, and cost
Innovation & Knowledge Sharing: Champion emerging trends in data engineering, continuously developing and sharing knowledge to drive innovation and technical excellence
Talent Development: Coach and develop team members through upskilling, performance management, and recruitment to build future-ready capabilities

Fulltime

New

Senior Manager IT Outsourcing, Airports

Lead and manage Airport BU IT Outsourcing (ITO) service practice, ensuring the d...

Location

United Kingdom , Reading

Salary:

Not provided

SITA

Expiration Date

Until further notice

Requirements

Bachelor’s degree in IT, Business Administration, or equivalent
10+ years’ experience in IT Outsourcing at Airports, ideally in a global organization or service provider environment
Proven track record managing large (>$10m) IT Outsourcing programs, including solution design, sales, contracting, delivery and operations
Strong expertise in IT operations, service management frameworks, and outsourcing governance
Solid understanding of commercial models, budgeting, and operational finance
Business & Commercial Acumen: experience and capability to manage and drive ITO commercial performance (sales, revenue, margin)
Service & Solution Design: experience and capability to define and implement complex IT outsourcing solutions aligned with business and operational needs
Collaboration & Influence: able to work effectively in a matric organization across BUs, GEOs/Sales, Delivery and Operations to align priorities and drive results.

Job Responsibility

Practice Leadership & Strategy: Define, develop, and manage the ITO service practice, including ITO portfolio focus areas/priorities, go-to-market, and growth strategy, based on existing ITO contracts and services. Own ITO commercial performance (sales, revenue, margin) and operational governance.
GEO Engagement & Support: Act as the main point of contact for GEO teams for ITO including best practice and knowledge sharing. Provide GEOs with guidance and support to build capabilities to manage customer engagements, build and prioritise the sales pipeline, contract, deliver and manage ITOs to drive growth in ITO sales and revenues.
Pre-Sales & Proposal Support: Build key sales and marketing collaterals to promote SITA ITO capabilities and experience to the market and potential airport customers. Provide strategic input and technical guidance to sales/bid teams during proposals, RFPs, and customer engagements to enhance win rate for ITO. Ensure SITA ITO offering and capabilities are well represented in bid documentation and customer discussions.
Solution Oversight & Design: Oversee the design and development of outsourcing offering, ensuring alignment with customer requirements, operational feasibility, and SITA capabilities and standards. Ensure solutions can be efficiently implemented, managed and fully operationally supported.
Continuous Improvement & Performance: Monitor performance of contracted ITOs, including service improvement initiatives, and optimization of operational and commercial outcomes. Collaborate with internal stakeholders to ensure best practice and lessons-learned are deployed into existing contracts and future ITOs.
Other: manage vendor & partner selection and contracting where applicable.

What we offer

Flex Week: Work from home up to 2 days/week (depending on your team's needs)
Flex Day: Make your workday suit your life and plans.
Flex-Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. Champion Health - a personalized platform that supports a range of wellbeing needs.
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

Senior Manager Engineering

The Senior Manager Engineering is responsible for all engineering activities inc...

Location

United States , Waukesha

Salary:

Not provided

Energy Systems

Expiration Date

Until further notice

Requirements

Bachelor of Science Degree in Mechanical, Electrical Engineering or equivalent
10 years of engineering experience, preferably in an industrial / commercial products environment
5 years of management experience
Demonstrated team building and leadership skills
Solid understanding of engineering technical issues/needs, financial, sales, and marketing as related to product design and development
Excellent communication skills
Self-driven, highly motivated, flexible and high capacity to learn
Previous experience using SAP or equivalent ERP

Job Responsibility

Manage outsourced engineering workflows with overseas third-party partners, ensuring clear communication of design requirements and timely delivery of high-quality finished products
Coordinate cross-functional collaboration, translating internal technical inputs into actionable workstreams and validating returned deliverables for accuracy and completeness
Work directly with Business Group in developing a global product development roadmap that targets specific customers’ needs
Work with leaders to realize significant growth opportunities in the residential/industrial/commercial marketplace
Effectively manage the development process (e.g. develop time compression techniques, design/application standards for improved repeatability, manage process globally/across multiple locations)
Manages issues specific to industrial/commercial market such as shipping, cost, and bidding process
Foster collaboration between engineering, sales, operations, finance, and other departments to identify and harvest new engineering concepts, technologies, techniques, standards and procedures
Manage expenses ensure regulatory compliance and support corporate goals (e.g. revenue growth, profitability, market penetration)
Provide engineering leadership and design oversight functions for new product development projects including: creating and maintaining development schedules, executing product development plans (schedule, product cost, resources to complete project, quality targets, product specification adherence, development and prove out of product validation test plans, etc.), interfacing with internal company personnel
Ensure the optimal application of technology and engineering resources to meet industrial/commercial product development requirements, per the sales/marketing plan

Fulltime

Customer Experience and OTC Manager

In this vital role you are responsible for managing day-to-day customer service ...

Location

Colombia , Bogota

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of experience in customer service, order-to-cash, supply chain, or customer experience operations within a B2B and/or B2C environment
Master’s degree and 4 years of experience in customer service, order-to-cash, supply chain, or customer experience operations within a B2B and/or B2C environment
Bachelor’s degree and 8 years of experience in customer service, order-to-cash, supply chain, or customer experience operations within a B2B and/or B2C environment
2–4 years of people management experience, preferably in a global or shared services model
Fluent Spanish and English required
French or Portuguese proficiency is a plus
Strong experience with SAP ECC and S/4HANA, specifically within Order-to-Cash (OTC) processes

Job Responsibility

Lead and manage daily operations of assigned customer service teams, ensuring delivery of best-in-class customer experience
Drive improvements in customer satisfaction, response times, resolution quality, and service reliability
Act as a partner concern point for complex customer issues, ensuring timely resolution and root cause mitigation
Ensure consistent execution of global GCX-OTC service models, procedures, SLAs, and critical metrics across the organization
Oversee OTC activities within scope, including customer master data, order management, customer inquiries, product and distribution complaints, and dispute resolution
Ensure adherence to global OTC processes, controls, and performance standards
Maintain audit-ready documentation and adherence to controlled SOP environments
Partner closely with Finance, Accounting, Supply Chain, Quality, Compliance, Commercial, Technology/IS, and outsource partners to resolve issues and optimize workflows
Support alignment and harmonization of service processes across commercial and digital customer channels
Operational triage and issue resolution - serve as a technical liaison between business interested parties and IS teams, translating business needs into technical solutions and ensuring alignment

What we offer

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Competitive benefits
Collaborative culture
Support for professional and personal growth and well-being

Fulltime

Global Collections Finance Manager

As a Global Collections Finance Manager, you will maximize protection of Microso...

Location

United States , Redmond

Salary:

76800.00 - 151900.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field OR Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership, finance, or related field OR equivalent experience
Masters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 3+ years of post-graduate financial analysis, accounting, controllership or finance work experience OR Bachelor's degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 5+ years of post-graduate financial analysis, accounting, controllership or finance work experience OR equivalent experience
Ability to effectively communicate with leaders, members of management and different audiences, including presentation and cross-group collaboration skills
Ability to influence others with empathy while under pressure to deliver compliant time-based outcomes to key stakeholders and customers
Motivated with ability to identify and articulate customer value through using technology

Job Responsibility

Practice Microsoft’s leadership principles – communicate with clarity, generate positive energy, and deliver results
Invest in learning, AI (artificial intelligence) skill building and career development
Model and foster a collaborative, inclusive and growth mindset culture
Challenge the status quo, innovate boldly, and learn through the flow of work
Collections Management – Independently manage collections and cash applications for assigned portfolio, providing support, direction and leadership
Utilize AI to drive improvements in collections portfolio to achieve targets
Ensure prudent and necessary business decisions to manage risk and facilitate collections
Address customer payment issues and leverage the Business Engagement team to assist
Project participation and/or leadership on initiatives, including AI projects that are necessary to enable our business processes keep up with significant year-over-year growth
Empower vendors and suppliers globally, as well as hold them accountable for process adherence and meeting Service Level Agreement commitments

Fulltime

Chief Technology Officer

We’re looking for an experienced Chief Technology Officer to join one of our Por...

Location

Germany , Berlin

Salary:

Not provided

Project A Ventures GmbH

Expiration Date

Until further notice

Requirements

10+ years of engineering experience, with at least 5 in senior technical leadership at scale-ups or high-growth companies
Demonstrated experience building and operating multi-agent AI systems in production - not prototype or research contexts
Deep backend and distributed systems expertise: event streaming, microservices, API design, database scaling, observability stacks
Experience operating AI systems in regulated or high-stakes commercial environments - where model behavior has financial or operational consequences
Track record of scaling engineering teams from 10 to 30+ people, including developing internal technical leadership
Familiarity with fintech infrastructure - credit systems, payment flows, or embedded finance is a meaningful advantage
Experience designing and governing hybrid engineering models with external delivery partners
Strong intuitions about LLM selection, fine-tuning, and evaluation
Hands-on familiarity with agentic frameworks (LangGraph, custom orchestration, or equivalent) and their production failure modes
Architectural fluency in streaming data, real-time inference, and feature engineering for production ML systems

Job Responsibility

Design a modular, event-driven multi-agent framework where agents have well-defined scopes, shared memory, and coordinated execution
Move beyond prompt-chained LLM workflows toward tool-augmented, stateful agents that reason over real-time market data, inventory positions, credit exposure, and logistics constraints simultaneously
Architect feedback loops: agents that learn from trade outcomes, pricing performance, and fulfillment results to continuously update their decision logic
Build the observability and evaluation infrastructure that makes agent behavior auditable, debuggable, and improvable
Ensure the architecture is model-agnostic
Architect algorithmic working capital allocation - real-time credit limit management, dynamic exposure modeling, and automated financing triggers embedded directly into trade execution
Design AI-driven credit risk assessment that processes counterparty signals, transaction history, and market conditions continuously
Integrate liquidity and margin optimization in trade decisions
Build compliance and auditability infrastructure that meets the regulatory requirements of financial products operating across multiple jurisdictions
Scale a high-performance engineering organization that ships with discipline and speed

What we offer

Fulfil a role with entrepreneurial freedom and take a pre-validated business model to the next level
Join an experienced founding team of serial and 2nd-time founders
Attractive base and bonus compensation program
Collaborate with top-tier investors and angels (incl. various unicorn founders) as well as leading market experts

Fulltime

Learning Delivery Partner, Outsourcing

Meta

Location:
United States , New York

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 13, 2026

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