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Learning Coordinator

zelis.com Logo

Zelis

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Location:
India , Hyderabad

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. This is an individual contributor role Payments Learning team.

Job Responsibility:

  • Using our approved materials, deliver impactful learning experiences for new and existing Zelis associates in our Payments business unit
  • Collaborate on associate training activities including assessment, planning, implementation, evaluation, and revision of department training programs to address learning needs
  • Support and enhance an engaged and impactful associate learning community for both orientation related learning and continuing education
  • Collaborate with team and business stakeholders to deliver scheduled specialized training sessions focused on system enhancements, workflow changes, new products or product changes, and policy/procedure changes
  • Collaborate with team and business stakeholders to facilitate learning related to our technology and total suite of service solutions
  • Collaborate with team and business stakeholders to develop and maintain a globally accessible catalog of training materials such as handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference workshops

Requirements:

  • 2- 3 years of training experience in a professional setting within healthcare or fintech service operations domain
  • Strong organizational and time management skills
  • Written and verbal communication skills, active listening
  • Strong presentation and virtual meeting facilitation experience

Nice to have:

  • Bachelors or equivalent degree (human resources, education, psychology)
  • Industry-related training preferred for large-scale service teams in contact center or data processing
  • Experience with content management, learning management systems required (i.e., Articulate Rise 360, Adobe Captivate, WorkDay)
  • Experience with Salesforce case management, Atlassian Jira & Confluence
  • Intermediate Office 365 application skills (Word, Excel, PowerPoint, SharePoint, Forms)
What we offer:
  • hybrid work flexibility
  • comprehensive healthcare benefits
  • financial wellness programs
  • cultural celebrations

Additional Information:

Job Posted:
February 20, 2026

Expiration:
February 28, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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