Learning & Content Development Intern Jobs

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Location:
United States, Waltham

Category:
IT - Administration

Contract Type:
Not provided

Salary:

20.00 - 27.00 USD / Hour

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Job Description:

The Training and Documentation team empowers Evolv’s customers, partners, and internal teams with world-class technical training and clear, compliant documentation—while pioneering in-the-flow learning delivered right where operators work: embedded on the Evolv Tablet, available in the Mobile App, and accessible through the MyEvolv portal—so knowledge is on-site, on demand, and always up to date.

Job Responsibility:

Gain hands-on experience in Content Development, Instructional Design, and Learning & Development
Contribute to the delivery of training and content across user interfaces to support customer enablement
Enhance customer training materials (videos, “Here’s how” guides)
Integrate these materials into MyEvolv portal, Mobile app, and Evolv Tablet
Outline collaboration points with Product, Software, and Cloud Engineering teams
Define success metrics (e.g., usability, accessibility, engagement)
Work on special projects to enhance customer training material
Enable technical integration of training content into Evolv devices and apps
Support backend delivery and scalability of training content

Requirements:

Complete LMS onboarding modules (compliance, product certifications for installers, service, and operator/admin roles)
Explore Evolv’s learning ecosystem: MyEvolv portal, Mobile app, and Evolv Tablet
Attend scheduled training sessions (internal and partner-focused)
Begin shadowing team members and meet with Product team
Participate in in-person technical training in Waltham
Create a project plan
Draft scripts and storyboards for instructional videos
Design “Here’s how” links and quick-access guides
Explore technical feasibility for tablet-based video display
Collaborate with Product and Engineering teams
Attend multiple training sessions to gather real-world feedback
Provide weekly status updates
Finalize deliverables
Prepare and deliver a presentation
Assist in creating course content, presentations, and interactive e-learning modules
Use authoring tools (e.g., Synthesia)
Work with Instructional Design Leads
Ensure alignment with LMS standards and accessibility best practices
Research, write, and edit user manuals, installation guides, and service procedures
Collaborate with engineers and product managers
Update existing documentation
Support localization efforts
Participate in technical training sessions
Assist in creating quick-reference guides and embedded training content
Work with enablement managers
Gather feedback
Use materials created to enhance customer training material
Align training enhancements with product functionality and roadmap
Work with product managers
Validate accuracy of “Here’s how” guides
Incorporate feedback
Collaborate on feasibility for displaying instructional videos
Coordinate on UI/UX adjustments
Ensure solutions meet performance, security, and usability standards
Work on hosting and streaming video content
Ensure secure and reliable access
Assist in linking to course videos
Participate and engage with Training and Documentation Team Meetings
Engage with Product, Engineering and Cloud Software

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Learning & Content Development Intern